BRAD SELIGMAN (SBN 083838)

JOCELYN D. LARKIN (SBN 110817)

THE IMPACT FUND

125 University Avenue

Berkeley, CA 94710

Telephone:        (510) 845-3473

Facsimile:         (510) 845-3654

 

JOSEPH SELLERS

CHRISTINE WEBBER

COHEN, MILSTEIN, HAUSFELD & TOLL

West Tower – Suite 500

1100 New York Avenue

Washington, D.C. 20005-3964

Telephone:        (202) 408-4600

Facsimile:         (202) 408-4699

 

IRMA D. HERRERA (SBN 98658)

DEBRA A. SMITH (SBN 147863)

EQUAL RIGHTS ADVOCATES

1663 Mission Street, Suite 250

San Francisco, CA 94103

Telephone:        (415) 621-0672

Facsimile:         (415) 621-6744

STEPHEN TINKLER

MERIT BENNETT

TINKLER & BENNETT

309 Johnson Street

Santa Fe, New Mexico 87501

Telephone:        (505) 986-0269

Facsimile:         (505) 982-6698

 

SHEILA Y. THOMAS (SBN 161403)

EQUAL RIGHTS ADVOCATES

5260 Proctor Avenue

Oakland, CA 94618

Telephone:        (510) 339-3739

Facsimile:         (510) 339-3723

 

DEBRA GARDNER

PUBLIC JUSTICE CENTER

500 East Lexington Street

Baltimore, MD 21202

Telephone:        (410) 625-9409

Facsimile:         (410) 625-9423

 

STEVE STEMERMAN (SBN 067690)

ELIZABETH LAWRENCE (SBN 111781)

DAVIS, COWELL & BOWE

100 Van Ness Avenue, 20th Floor

San Francisco, CA 94102

Telephone:        (415) 626-1880

Facsimile:         (415) 626-2860

 

Attorneys for Plaintiffs

SHAUNA MARSHALL (SBN 90641)

HASTINGS COLLEGE OF THE LAW

200 McAllister Street

San Francisco, CA 94102

Telephone:        (415) 565-4685

Facsimile:         (415) 565-4854

UNITED STATES DISTRICT COURT

 

NORTHERN DISTRICT OF CALIFORNIA

 

 

BETTY DUKES, PATRICIA SURGESON, CLEO PAGE, CHRISTINE KWAPNOSKI, DEBORAH GUNTER, KAREN WILLIAMSON AND EDITH ARANA, on behalf of themselves and all others similarly situated,

 

                        Plaintiff,

            vs.

WAL-MART STORES, INC.,

                        Defendant

Case No. C-01-2252 MJJ

 

DECLARATION OF KARLA ROJAS IN SUPPORT OF PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION

 

 

I, Karla Rojas, declare:                                                                        

            1.         I am a 41 year old female living in Dallas, Texas.  I worked at numerous Wal-Mart stores in Texas as well as in Wal-Mart’s Home Office in Bentonville, Arkansas, from June 11, 1983, until March 1, 2000.  Although I was one of the few women to make it into Wal-Mart management, I was a victim of Wal-Mart’s gender discrimination in the work assignments I received and the company’s failure to promote me and adequately train me.

2.                  I started my Wal-Mart career in the Management Training Program in the  Longview, Texas, store.  When I first met Bob Madden, the Longview, Texas, Store Manager, he said:  “I don’t like college graduates, and I don’t like female managers.”  Considering I had just graduated in May, 1983, from the University of Arkansas (Fayetteville) with a BSBA in Marketing and was reporting to him to commence the Management Training Program, my introduction to the Wal-Mart “family” was extremely hostile.     

3.                  Although the Management Training Program was designed to last several months, I was pulled from the program after only one month by an order from the Home Office so that I could assume the responsibilities of the “Manager in Charge of Hardlines” at the Longview, Texas, store.  I was never promoted to Assistant Manager during my time in this position and never received a pay increase above the hourly wage I was supposed to receive during the “training” period.

            4.         When I completed my unofficial “Manager in Charge of Hardlines” position at the Longview, Texas, store in February, 1984, Wal-Mart assigned me to an Assistant Manager position at the Henderson, Texas, store.  Because I had received only one month of the training typically provided to Assistant Managers, I made a request to both Jerry Wade, the Store Manager, and Frank Boren, the District Manager, that I be provided more training so that I could perform all of my job duties.  Mr. Wade and Mr. Boren denied my request and commented that training would not help me because I was “incompetent.”

            5.         After I had been working for a while as an Assistant Manager at the Henderson, Texas, store, Mr. Boren called me into his office for a meeting.  Mr. Boren suggested that I resign from my position and find a husband to settle down with and have children to relieve my “work-related stress.”  I was shocked and upset to hear this from my District Manager and immediately wrote a letter to Harry Green, Regional Vice-President, wherein I recited Mr. Boren’s remarks.  Mr. Green called me on the telephone within a few days and told me not to worry because I would not lose my job and that Mr. Boren would apologize to me for his remarks.  Although I did not lose my job, I never received an apology from Mr. Boren.

            6.         After working as an Assistant Manager at the Henderson, Texas, store in 1984 and 1985, I was assigned to work in Assistant Manager positions at the Canton, Texas, and Marshall, Texas, stores in 1985 and 1986, respectively.  In 1986, I moved to Bentonville, Arkansas, and worked at the Home Office for three years.  During my time at the Home Office, I held positions of Fashion Distributor and Assistant Buyer.  In the three years I worked at the Home Office, I only observed two females in supervisory positions.

            7.         In 1989, I relocated to the Duncanville, Texas, store as an Assistant Manager, where I worked for two years.  After I had worked at the Duncanville, Texas, store for about a year, the Store Manager, Larry Statton, took medical leave, which opened up a vacancy for the Store Manager position.  At the time, I was the lead Assistant Manager and had expressed to Mr. Statton my desire to be placed into the Store Manager position.  Ed Nagy, the District Manager, and Mr. Statton, however, decided to place David Bickell, a male Assistant Manager, into the Store Manager position.  Mr. Bickell had three or four months experience at the Duncanville store – compared to my year of experience at the store – and had less Wal-Mart and managerial experience than me.

            8.         I had repeatedly made it known to all of my Wal-Mart District Managers that I wanted to become a Store Manager.  Mr. Nagy, the District Manager, told me that in order to become a Store Manager, I had to first work as an Operations Assistant Manager.  Believing that this was the track I needed to follow to become a Store Manager, I agreed to be assigned to an Operations Assistant Manager position.  After Mr. Nagy was replaced by Brent Allen as District Manager, Mr. Allen informed me that Wal-Mart was eliminating the Operations Assistant Manager Program, and that if I wanted to become a Store Manager, I needed to first work as a Co-Manager.

            9.         I continued to be denied a promotion to a Store Manager position from Wal-Mart.  In 1991 at the Duncanville store, I was next in line for a promotion to a Co-Manager position when Wal-Mart eliminated the Co-Manager position at the store.  I then took an Operations Assistant Manager position at the Allen, Texas, store, but in 1992, Mr. Allen, the District Manager, told me that my Operations Assistant Manager position was being eliminated and that I would be required to accept an Assistant Manager position at the Garland, Texas, store.  I took the Assistant Manager position in Garland, and while there, was told by Mr. Allen that I would have to relocate if I wanted my name to be placed on the “Promotable List,” which he told me was a prerequisite to becoming a Store Manager.   I complained to the Regional Vice-President about this relocation requirement, and was finally placed on the “Promotable List.”  I understood that the Home Office maintained this “Promotable List,” which was a list of Wal-Mart employees that were deemed by Store Managers, District Managers or Regional Managers to be worthy of promotion to management positions at the level of Store Manager or higher.

            10.       In 1995, Wal-Mart assigned me to be a Store Manager in The Colony, Texas, store.  When I arrived as Store Manager in The Colony store, I found that the store was in terrible shape and employee morale was very poor.  For example, the store was dirty and signs were outdated, the stock room was too full and unorganized, store record-keeping was shoddy and had been manipulated in the past, the personnel office was dysfunctional and previous store management had not followed Wal-Mart policies and rules.  In an effort to improve conditions at this store, I requested from Dale Neighbors, the District Manager, more employees, storage space and funds to pay overtime wages.  My requests were denied, and when the store conditions did not improve, Wal-Mart unfairly placed me on probation.  After six months in the job, I could tell that it was a no-win situation for me, and I asked to step down from the Store Manager position.  Wal-Mart accepted my request, but kept me on as the Store Manager for another nine weeks before replacing me with Lincoln Williams, a male.  After I left The Colony store, Wal-Mart authorized the new male Store Manager to pay overtime wages to improve the conditions at the store.

            11.       My next assignment, in 1995, was as an Assistant Manager in the Lancaster, Texas, store.  At one point during my two years at the Lancaster store, David McKenzie, the Store Manager, and Janet Hatfield, the District Manager, asked me to perform the role of Acting Store Manager at the Irving, Texas, store in approximately May, 1997.  I accepted this assignment and managed the Irving, Texas, store very well by improving employee morale, cleaning out receiving overstock and improving overall store standards.  On numerous occasions, I expressed my desire to be promoted into the permanent Store Manager position at the Irving, Texas, store to Janet Hatfield, the District Manager.  Wal-Mart denied my promotion request and placed a male into the permanent Store Manager position at the Irving store.  My belief is that Wal-Mart did not want a female Store Manager at the Irving store because the store received frequent visits from Wal-Mart executives and vendors and was thus considered a high profile store.

12.          Later in 1997, either Gary Loafman or Janet Hatfield, the incoming and outgoing District Managers, respectively, told me that Wal-Mart had reinstated the position of Co-Manager and that I would have to serve in this position before I could become a full-time Store Manager.  Because of what I was told regarding Wal-Mart Store Manager promotion policies, I returned to the Duncanville, Texas, store and accepted an assignment as Co-Manager with the goal of eventually becoming a full-time Store Manager. 

13.          Wal-Mart, however, made an exception to its alleged “policies” when it promoted Charles Thomas to a Store Manager position at the Balch Springs, Texas, store in 1997.  I knew Mr. Thomas from my time at the Lancaster, Texas, store, when we were both Assistant Managers.  At the Lancaster store, Mr. Thomas was lower on the Assistant Manager hierarchy scale than me.  Wal-Mart promoted Mr. Thomas directly from an Assistant Manager position into a Co-Manager position, then into a Store Manager position, without requiring him to serve as an Operations Assistant Manager.  Moreover, Mr. Thomas held these three positions at the same store in Balch Springs, Texas.  After observing Mr. Thomas’ promotion to Store Manager, I concluded that Wal-Mart applied their Store Manager promotion “policies” differentially in order to exclude me from Store Manager positions because I am a woman.

            14.       On nearly all of my Performance Appraisals I received a performance rating of at least four out of five, indicating that I “Exceeded Expectations.”  Two exceptions to this were the Performance Appraisals I received on September 12, 1995, and March 2, 1998.  The 1995 Performance Appraisal referred to my time in The Colony store as Store Manager when I was set up to fail.  In fact, my District Manager stated in the “Comment” section of the appraisal: “I myself accept responsibility” for the poor performance of the store.  See Annual Performance Appraisal dated September 12, 1995, a true and correct copy of which is attached hereto as Exhibit A.  The 1998 Performance Appraisal was the last appraisal I received from Wal-Mart before I resigned.  I received a “Below Expectations” on the 1998 Performance Appraisal, and in the “Comment” section I wrote the following objection to the very unfair rating: “I believe I have been set up to fail because my concerns are not being addressed and because there has been a conflict over what my responsibilities are.  I feel like the Open Door Policy has failed me.”  (Emphasis in original)  See Annual Performance Appraisal dated March 2, 1998, a true and correct copy of which is attached hereto as Exhibit B.

            15.       I consistently and repeatedly made it known to Wal-Mart that I desired to be promoted into high-level management positions.  In the “Comments” or “goals” sections of my Performance Appraisals, I almost always stated that I wanted to be promoted into the next level of management, including Co-Manager, Store Manager and District Manager positions.  See Comment pages of Annual Performance Appraisals dated December 20, 1984, September 8, 1989, March 22, 1990, August 9, 1990, March 8, 1991, August 15, 1991, April 8, 1992, October 18, 1992, January 28, 1993, September 15, 1993, February 15, 1995 and February 1, 1997, true and correct copies of which are attached hereto collectively as Exhibit C.  On at least two occasions, my District Manager or Director of Operations commented on my Performance Appraisals that I was capable or ready to manage my own store.  See Exhibit C, Comment pages of Annual Performance Appraisals dated August 9, 1990 and February 15, 1995.

            16.       In approximately January, 1999, I took a medical leave of absence.  Due to the debilitating nature of my medical condition, I did not return to work at Wal-Mart and was terminated in March, 2000, in accordance with Wal-Mart’s policy that the time limit for employee medical leave was one year.

            17.       I would consider returning to work for Wal-Mart if I were assured that I would be provided fair opportunities for advancement and a non-discriminatory working environment.

            I have personal knowledge of each and every fact set forth in the Declaration, and if called to testify as a witness in this matter, I could and would competently testify to each of these facts.

            I declare under penalty of perjury of the laws of the United States and State of Texas that the foregoing is true and correct.

            This Declaration was signed by me on ______________________, 2003, at _______________________, Texas.

                                   

 

                                                                                    ______________________________

                                                                                    Karla Rojas