BRAD SELIGMAN (SBN 083838)

JOCELYN D. LARKIN (SBN 110817)

THE IMPACT FUND

125 University Avenue

Berkeley, CA 94710

Telephone:        (510) 845-3473

Facsimile:         (510) 845-3654

 

JOSEPH SELLERS

CHRISTINE WEBBER

COHEN, MILSTEIN, HAUSFELD & TOLL

West Tower – Suite 500

1100 New York Avenue

Washington, D.C. 20005-3964

Telephone:        (202) 408-4600

Facsimile:         (202) 408-4699

 

IRMA D. HERRERA (SBN 98658)

DEBRA A. SMITH (SBN 147863)

EQUAL RIGHTS ADVOCATES

1663 Mission Street, Suite 250

San Francisco, CA 94103

Telephone:        (415) 621-0672

Facsimile:         (415) 621-6744

STEPHEN TINKLER

MERIT BENNETT

TINKLER & BENNETT

309 Johnson Street

Santa Fe, New Mexico 87501

Telephone:        (505) 986-0269

Facsimile:         (505) 982-6698

 

SHEILA Y. THOMAS (SBN 161403)

EQUAL RIGHTS ADVOCATES

5260 Proctor Avenue

Oakland, CA 94618

Telephone:        (510) 339-3739

Facsimile:         (510) 339-3723

 

DEBRA GARDNER

PUBLIC JUSTICE CENTER

500 East Lexington Street

Baltimore, MD 21202

Telephone:        (410) 625-9409

Facsimile:         (410) 625-9423

 

STEVE STEMERMAN (SBN 067690)

ELIZABETH LAWRENCE (SBN 111781)

DAVIS, COWELL & BOWE

100 Van Ness Avenue, 20th Floor

San Francisco, CA 94102

Telephone:        (415) 626-1880

Facsimile:         (415) 626-2860

 

Attorneys for Plaintiffs

SHAUNA MARSHALL (SBN 90641)

HASTINGS COLLEGE OF THE LAW

200 McAllister Street

San Francisco, CA 94102

Telephone:        (415) 565-4685

Facsimile:         (415) 565-4854

UNITED STATES DISTRICT COURT

 

NORTHERN DISTRICT OF CALIFORNIA

 

 

BETTY DUKES, PATRICIA SURGESON, CLEO PAGE, CHRISTINE KWAPNOSKI, DEBORAH GUNTER, KAREN WILLIAMSON AND EDITH ARANA, on behalf of themselves and all others similarly situated,

 

                        Plaintiff,

            vs.

WAL-MART STORES, INC.,

                        Defendant

Case No. C-01-2252 MJJ

 

DECLARATION OF SUSAN HITCH IN SUPPORT OF PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION

 

 

I, Susan Hitch, declare:                                                                        

            1.         I am a 39 year old female living in Livermore, Colorado.  I worked for Wal-Mart from January 25, 1999 until I resigned from employment on December 29, 2000 out of frustration with the lack of promotional opportunities.

            2.         During my employment at Wal-Mart, I encountered discrimination based upon my gender with regard to promotions and training opportunities.  In addition, I experienced retaliation for voicing my complaints of discrimination to Wal-Mart managers.

            3.         I started working at Wal-Mart’s Longmont, Colorado, store as a Cashier.  I also worked as a Layaway Clerk, Customer Service Manager (hourly), Stocker, Safety Team Leader, risk management, fund raising, Furniture Department Manager and Support Manager. 

            4.         I spoke to Kent McCoy, the Store Manager, on numerous occasions and expressed an interest in being promoted into a salaried management position.  I specifically remember one such meeting with Mr. McCoy in approximately September, 1999, when I was a Safety Team Leader.  Mr. McCoy falsely told me that I had to be a Department Manager before being promoted into a management job at Wal-Mart.  I also spoke to Jim Mohan, the District Manager, about my desire to work in management at Wal-Mart.  Mr. Mohan replied that Wal-Mart would train me for an Assistant Manager position.  Mr. Mohan led me to believe that the training would commence within two to four weeks.  When I was not assigned to the Management Training Program after a couple of weeks, I again inquired of Mr. Mohan and Mr. McCoy why there was a delay in my training.  Neither Mr. Mohan nor Mr. McCoy explained why training had not started.  For weeks thereafter, I continued to ask these men when my Assistant Manager training would begin, but they only ignored my further inquiries.

            5.         In March, 2000, I was promoted into an hourly Furniture Department Manager position.  During my time in this position, department sales increased by 72% and I was invited to attend a meeting in Arkansas as the representative for the Longmont, Colorado, store.                       

            6.         I attended this meeting in Arkansas in the spring or early summer of 2000.  I noticed that most of the managers attending the meeting were young males.  I saw very few female district or regional managers at this meeting.  Coincidentally, during this meeting, nuns who owned stock in Wal-Mart accused Wal-Mart of discrimination against women.

            7.         After I attended the meeting in Arkansas, I spoke to Kent McCoy, the Store Manager, and Rick Caputa, the Co-Manager of the store, and again told them that I wanted to be promoted into a salaried management position.  I also told them that I felt Wal-Mart discriminated against women.  Mr. McCoy told me that he thought I would one day make it into Wal-Mart management. 

            8.         In late June, 2000, after repeatedly asking Mr. McCoy to be promoted, I became a Support Manager, which is an hourly, not salaried, position.  After becoming a Support Manager, however, Wal-Mart excluded me from daily store meetings and Wal-Mart management personnel continued to give me the cold shoulder.  When I again discussed my desire to be promoted into a salaried Assistant Manager position with Mr. McCoy, he told me that I would have to relocate.  I responded immediately that I would be willing to relocate, and Mr. McCoy said he would “look into it.”  Nothing ever came of my request.

            9.         I recall discussing my desire to become a salaried manager with Mr. Caputa in his office in the fall of 2000, when I was a Support Manager.  During this meeting, Mr. Caputa told me that women were too emotional to be good managers.  I did not use Wal-Mart’s 1-800 complaint number because I observed that when other employees used this number to complain, the Home Office would call the District Manager, who would call the Store Manager, who would then retaliate against the complaining employee.  I feared that if I used this complaint method, or utilized the Open Door Policy, I would be subject to retaliation.

            10.       I eventually became very discouraged that I would ever be promoted to a salaried management position at Wal-Mart.  I had wanted to pursue a career with Wal-Mart, and had worked long and hard hours to try to succeed in achieving my goal of reaching the salaried management level.  I had many times told my store management, as well as the District and Regional Managers, of my goal of reaching management and my desire to be placed into the Management Training Program. 

            11.       In my time at Wal-Mart, I only saw two job vacancies posted.  Mr. McCoy would usually hire whomever he wanted.  I observed that management only approached men to inquire whether they were interested in becoming a member of management, while women were never approached.  I felt that, because I was a woman, I could never advance to an Assistant Manager position.  

            12.       I excelled at every job I held at Wal-Mart and poured my heart and soul into my work there.  I always received the highest marks (“Exceeds Expectations”) on my Performance Appraisals.

            13.       I observed males with less qualifications than me promoted by Wal-Mart into salaried Assistant Manager positions.  In February, 2000, Jim Mohan, the District Manager, promoted Jorge Cobos, a male Stocker from Wal-Mart’s Lafayette, Colorado store directly into the Assistant Manager training program at the Longmont, Colorado store after less than seven total months of employment at Wal-Mart.  Mr. Cobos completed the training program and became an Assistant Manager at the Longmont store.

            14.       I was crushed and extremely disappointed when I saw Wal-Mart promote Mr. Cobos to an Assistant Manager job, despite the fact that I was more qualified than him and had repeatedly made it known that I wanted to become an Assistant Manager.  In December, 2000, I resigned from Wal-Mart because I was so fed-up with the discriminatory atmosphere and lack of promotional opportunities for me.         

            15.       After I resigned from Wal-Mart, the store promoted Dustin Turner, a twenty year-old part-time male cashier, into an Assistant Manager position.  When I worked as a Stocker in 1999, Mr. Turner had been promoted on a fast track into a Support Manager position despite being disciplined by Wal-Mart at least three times for having romantic affairs with co-workers.  I had previously complained to Mr. Caputa about Mr. Turner’s unfair promotion, but was told that Mr. Turner was “different.”

            16.       Wal-Mart had been grooming Mr. Turner for a salaried management position.  It was clear to me that, because I was a woman, there was no room in Wal-Mart’s management for me.  The fact that Wal-Mart promoted Mr. Turner to an Assistant Manager position did not surprise me, as I assumed this would be the outcome of Wal-Mart’s special treatment of him.

            17.       If given the opportunity, I would like to return to Wal-Mart if and when the company reforms its policies and practices to ensure a discrimination-free workplace.

            I have personal knowledge of each and every fact set forth in the Declaration, and if called to testify as a witness in this matter, I could and would competently testify to each of these facts.

            I declare under penalty of perjury of the laws of the United States and State of Colorado that the foregoing is true and correct.

            This Declaration was signed by me on ______________________, 2003, at _______________________, Colorado.

 

                                                                                    ______________________________

                                                                                    Susan Hitch