BRAD SELIGMAN (SBN 083838)

JOCELYN D. LARKIN (SBN 110817)

THE IMPACT FUND

125 University Avenue

Berkeley, CA 94710

Telephone:        (510) 845-3473

Facsimile:         (510) 845-3654

 

JOSEPH SELLERS

CHRISTINE WEBBER

COHEN, MILSTEIN, HAUSFELD & TOLL

West Tower – Suite 500

1100 New York Avenue

Washington, D.C. 20005-3964

Telephone:        (202) 408-4600

Facsimile:         (202) 408-4699

 

IRMA D. HERRERA (SBN 98658)

DEBRA A. SMITH (SBN 147863)

EQUAL RIGHTS ADVOCATES

1663 Mission Street, Suite 250

San Francisco, CA 94103

Telephone:        (415) 621-0672

Facsimile:         (415) 621-6744

STEPHEN TINKLER

MERIT BENNETT

TINKLER & BENNETT

309 Johnson Street

Santa Fe, New Mexico 87501

Telephone:        (505) 986-0269

Facsimile:         (505) 982-6698

 

SHEILA Y. THOMAS (SBN 161403)

EQUAL RIGHTS ADVOCATES

5260 Proctor Avenue

Oakland, CA 94618

Telephone:        (510) 339-3739

Facsimile:         (510) 339-3723

 

DEBRA GARDNER

PUBLIC JUSTICE CENTER

500 East Lexington Street

Baltimore, MD 21202

Telephone:        (410) 625-9409

Facsimile:         (410) 625-9423

 

STEVE STEMERMAN (SBN 067690)

ELIZABETH LAWRENCE (SBN 111781)

DAVIS, COWELL & BOWE

100 Van Ness Avenue, 20th Floor

San Francisco, CA 94102

Telephone:        (415) 626-1880

Facsimile:         (415) 626-2860

 

Attorneys for Plaintiffs

SHAUNA MARSHALL (SBN 90641)

HASTINGS COLLEGE OF THE LAW

200 McAllister Street

San Francisco, CA 94102

Telephone:        (415) 581-8922

Facsimile:         (415) 557-7895

UNITED STATES DISTRICT COURT

 

NORTHERN DISTRICT OF CALIFORNIA

 

 

BETTY DUKES, PATRICIA SURGESON, CLEO PAGE, CHRISTINE KWAPNOSKI, DEBORAH GUNTER, KAREN WILLIAMSON AND EDITH ARANA, on behalf of themselves and all others similarly situated,

 

                        Plaintiffs,

            vs.

WAL-MART STORES, INC.,

                        Defendant.

Case No. C-01-2252 MJJ

 

 

DECLARATION OF BETTY DUKES IN SUPPORT OF PLAINTIFFS' MOTION FOR CLASS CERTIFICATION

 

I, Betty Dukes, declare:

            1.  I am a current employee at the Wal-Mart store in Pittsburg, California.  I am 53 years old and have worked for Wal-Mart for almost nine years.  I am paid $8.44 an hour.  I am an African-American woman and a named plaintiff in this case.

            2.  Prior to my employment at Wal-Mart, I had many years of experience in the retail field.  I had also been very active in my church.  I had never been discharged from any position and, prior to my experience at Wal-Mart as detailed below, I had never been disciplined at any job.

            3.  I was hired by Wal-Mart in May 1994 and paid $5.00 an hour.  Within the first 30 days of my employment, I asked Store Manager Rick Pace how I could advance in my career at Wal-Mart.  Mr. Pace responded only by telling me to finish my first 90 days of employment.  I received a good 90 day performance evaluation and a raise to $5.25 an hour.  Mr. Pace never  provided to me any information about how to progress in my career.

            4.  Within my first year of employment, I received a promotion to full-time status and a merit pay raise to $5.50 an hour. 

            5.  In April 1996, I asked Assistant Manager Mike Lancaster to consider me for a promotion to Customer Service Manager (“CSM”), which I believed would be the first step into management.  He told me he would speak with Store Manager Raps.  He later replied that I would not receive a promotion at that time.  He was vague, and did not tell me what I needed to do in order to receive a promotion.  In the latter part of 1996, I asked Store Manager Raps to consider giving me more responsibility or assignments on the sales floor.  I reminded Ms. Raps that I had experience at previous jobs as a head cashier, and that I was interested in promotion.  She responded by saying that she would take my input into consideration, but took no action.

            6.  There were no postings of promotional opportunities for the first few years of my employment at Wal-Mart.  Instead, I could rely only on word of mouth and observation.  There was no application process to complete to apply for these positions.  The only way I knew to express interest in promotion was to talk with management, and I continued to do this.  I repeatedly asked Store Manager Raps, Assistant Manager Lancaster, and CSM Jan [last name unknown] to consider me for promotion to CSM or to give me experience on the sales floor.  Because I was assigned as a front lane cashier, I was often unaware of opportunities in other parts of the store until the positions were already filled.  It was difficult to express interest in a particular position, but I made my desire for promotion well known.  I saw no information about management training.  No one ever provided any information to me about management training.

            7.  By June 1997, open positions were sometimes posted.  I signed up to be considered for several positions, but did not receive a promotion.  I spoke about promotional opportunities with  Assistant Manager Chuck Thomas when he gave me my 1997 performance evaluation.  In June 1997, I was promoted to Customer Service Manager.  This position had not been posted. 

            8.  In approximately September or October 1997,  Leilani (Lonnie) Barrett was promoted  to Head CSM without the position being posted and without the opportunity for me to apply or interview for the job.

            9.  Soon after her promotion,  Head CSM Barrett and Store Manager Ken Cagle began to discriminate against me by treating me more harshly than they treated other employees.  I tried to use the Open Door policy without success.  Head CSM Barrett retaliated against me in February 1998 with a written disciplinary coaching, claiming I returned late from breaks.  Male employees returned late from breaks and lunch, and even failed to clock out for their lunches and were not disciplined.  I am unaware of any male employee receiving a coaching for this infraction.

            10.  Six weeks later, in March 1998, I received another retaliatory coaching.  This time, I was accused of having a cashier cover my lunch break, a common occurrence at the Pittsburg store.  I used the Open Door again without success.

            11.  As a result of these coachings, my eligibility for promotion was limited.  Wal-Mart policy prohibits promotion of employees who have received a coaching within the last year.  Consequently, as a result of the retaliatory coachings, I was ineligible for promotion from February 1998 until April 1999. 

            12.  In July 1999, I expressed interest in receiving a promotion to Department Manager.  I had successfully fulfilled the role of Customer Service Manager for two years.  I asked Store Manager Cagle to provide me with the training I needed to be a Department Manager.  He provided no guidance or encouragement to me and gave me no indication what I needed to do to receive a promotion.  My request for training and promotion was ignored.

            13.  In August 1999, I was again disciplined when I was accused of violating company policy.  I was given another coaching and demoted from Customer Service Manager to cashier.  My pay rate was decreased by $0.37 an hour.  I was directed by Store Manager Cagle and Assistant Manager Joe Oquelly to take my lunch break and return to work as a demoted cashier.  I have never witnessed a similar public humiliation of a male employee.  Again, by disciplining me for what was a common practice in the store, I was made ineligible for promotion for a year.  I am not aware of any male employees who have been disciplined for similar transactions.  As a result of this discriminatory treatment, I filed a charge on or about June 1, 2000 with the Equal Employment Opportunity Commission, attached hereto as Dukes Exhibit A.  I received a notice of my Right to Sue on or about June 15, 2000, attached hereto as Dukes Exhibit B.

            14.  During the next twelve months, when I was ineligible for promotion due to the wrongful coaching, I was unable to apply for several positions in which I had interest.  I missed the opportunity to become a Support Manager or Manager of the Domestics/Furniture Department.  The latter position was filled by Joseph Topasna.

 

15.  When I was once again eligible for promotion in August 2000, I watched as positions were filled without being posted.  Three men, Richard Morales, Joseph Topasna, and Robert (Aaron) Mendez, were promoted to Support Manager in the fall of 2000.  I did not have the opportunity to express my interest or apply for these positions, as they were not posted.  I was not interviewed for any of these promotional opportunities.  In addition, several department manager positions also were available during this time period.  A male employee, Will Martines, became Department Manager for Tire and Lube Express.  This position was not posted.

            16.  Because of the way I had been treated, and the treatment I witnessed of other female employees, and the long pattern I had observed of positions being given to male employees selected by management before any applications were even sought, I believed there was no point in going through the motion of applying for a promotion.  I had made my goals and aspirations for promotion clear from my first weeks of employment, and yet, after years of hard work, I was still a cashier.  Attached hereto as Dukes Exhibit C is a true and correct copy of the charges I filed in May, 2001 with the Equal Employment Opportunity Commission.  Attached hereto as Dukes Exhibits D is the Notice of Right to Sue which I received from the EEOC.

            17.  I remained a cashier until July 2001 when, due to work-related physical injuries, I was reassigned to the position of Greeter.  I am currently a Cashier/Greeter.

            18.  In January 2003, for the first time there was an opportunity to sign up to express interest in joining the Management Training Program.  I learned of this procedure only from my counsel in this case.  I later learned that the application process for this opportunity was mentioned briefly in meetings conducted at the store, but not all employees were told of these meetings, including me. The information about this process was never posted.  This was the first time in my nine years at Wal-Mart that there was any chance to apply for management training.  There were only a few days in which applications could be submitted. I attempted to sign up for the program on the intranet system.  However, my application was rejected.  One of the questions in the application inquired of my availability.  From the commencement of my employment, I have been unable to work on Sundays due to my strongly held religious beliefs.  My application for the Management Training Program was automatically rejected when I had to truthfully respond that there was a limit on my availability.  I remain interested in management training.

            19.  Although I have worked at this store for nine years, I am paid less then $9.00 an hour.  I have recently learned of a male employee, Carl Kirkland, who was hired to be a greeter in the fall of 2002 in the Pittsburg store.  He was paid more than me, despite his lesser seniority.  Another male, Isidro Francisco, hired in 1996, became a greeter in 1999 and is also paid a higher hourly rate than me.  Attached hereto as Dukes Exhibit E is a true and correct copy of the charge I filed with the Equal Employment Opportunity Commission.

            20.  I decided to become a named plaintiff in this action because I have been unfairly denied promotional opportunities and equal pay.  My primary goal is to ensure that the employment practices at Wal-Mart which hinder the progress of women wishing to enter management be

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changed, to ensure fair and equitable treatment of female employees, and to ensure women receive equal pay.  I understand the responsibilities of a named plaintiff and I am prepared to fulfill my duties to the women in the class.

            21.  I have personal knowledge of each and every fact set forth in this Declaration, and if called as a witness in this matter, I could and would competently testify to each of these facts.

            I declare under penalty of perjury of the laws of the United States and the State of California that the foregoing is true and correct.

            This declaration was signed by me on April _______, 2003 in Pittsburg, California.

 

 

 

                                                                                    ________________________________

                                                                                                            Betty Dukes