BRAD SELIGMAN (SBN 083838)

JOCELYN D. LARKIN (SBN 110817)

THE IMPACT FUND

125 University Avenue

Berkeley, CA 94710

Telephone:        (510) 845-3473

Facsimile:         (510) 845-3654

 

JOSEPH SELLERS

CHRISTINE WEBBER

COHEN, MILSTEIN, HAUSFELD & TOLL

West Tower – Suite 500

1100 New York Avenue

Washington, D.C. 20005-3964

Telephone:        (202) 408-4600

Facsimile:         (202) 408-4699

 

IRMA D. HERRERA (SBN 98658)

DEBRA A. SMITH (SBN 147863)

EQUAL RIGHTS ADVOCATES

1663 Mission Street, Suite 250

San Francisco, CA 94103

Telephone:        (415) 621-0672

Facsimile:         (415) 621-6744

STEPHEN TINKLER

MERIT BENNETT

TINKLER & BENNETT

309 Johnson Street

Santa Fe, New Mexico 87501

Telephone:        (505) 986-0269

Facsimile:         (505) 982-6698

 

SHEILA Y. THOMAS (SBN 161403)

EQUAL RIGHTS ADVOCATES

5260 Proctor Avenue

Oakland, CA 94618

Telephone:        (510) 339-3739

Facsimile:         (510) 339-3723

 

DEBRA GARDNER

PUBLIC JUSTICE CENTER

500 East Lexington Street

Baltimore, MD 21202

Telephone:        (410) 625-9409

Facsimile:         (410) 625-9423

 

STEVE STEMERMAN (SBN 067690)

ELIZABETH LAWRENCE (SBN 111781)

DAVIS, COWELL & BOWE

100 Van Ness Avenue, 20th Floor

San Francisco, CA 94102

Telephone:        (415) 626-1880

Facsimile:         (415) 626-2860

 

Attorneys for Plaintiffs

SHAUNA MARSHALL (SBN 90641)

HASTINGS COLLEGE OF THE LAW

200 McAllister Street

San Francisco, CA 94102

Telephone:        (415) 565-4685

Facsimile:         (415) 565-4854

UNITED STATES DISTRICT COURT

 

NORTHERN DISTRICT OF CALIFORNIA

 

 

BETTY DUKES, PATRICIA SURGESON, CLEO PAGE, CHRISTINE KWAPNOSKI, DEBORAH GUNTER, KAREN WILLIAMSON AND EDITH ARANA, on behalf of themselves and all others similarly situated,

 

                        Plaintiff,

            vs.

WAL-MART STORES, INC.,

                        Defendant

Case No. C-01-2252 MJJ

 

DECLARATION OF LAURIE DEWALL

IN SUPPORT OF PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION

 

 

I am a woman and a former employee of Wal-Mart.

I worked at a Wal-Mart store in Watertown, South Dakota, from July 2, 1990, to August 18, 2001.  I worked in the Watertown store both as an hourly employee and later as a Resident Assistant Manager.  I had no difficulty managing employees with whom I previously had worked as an hourly employee.

As detailed below, I received less thorough training than the male Assistant Managers I trained and worked with, resulting in lower evaluation ratings and lower annual pay increases than the male Assistant Managers received.  Two male Assistant Managers in the Watertown store made more money than I did, both as trainees and as Assistant Managers, even though I had substantially more experience as a Wal-Mart employee and as an Assistant Manager than they had.

I started at Wal-Mart as a Cashier in 1990.  In 1992, I was selected by an Assistant Manager to train as a Customer Service Manager in recognition of my excellent performance as a Cashier.  The position of Customer Service Manager was not posted, and I do not remember being interviewed for the promotion.  My promotion to Customer Service Manager sparked my interest in management positions at Wal-Mart.  I wrote on my 1992 annual evaluation, “I am interested in how more [store] areas work together and why.” (True and correct copy attached hereto as DeWall Exhibit A.)  In 1994, I applied for promotion to Head Customer Service Manager.  The position was posted, and I was chosen for the position after an interview with an Assistant Manager.  In 1995, I was selected by Store Manager Charlene Walls for promotion to Support Manager, an hourly supervisory position.  That position was not posted, and I was not interviewed.

During the years I worked as an hourly employee, I received eight merit raises, in addition to my annual pay increases.  Store Manager Charlene Walls recognized that I was an asset to the company and in 1997 she wrote on my evaluation that I was ready for the Management Training Program.  (True and correct copy attached hereto as DeWall Exhibit B.)  I had never seen a written description of the Management Training Program, and I had falsely assumed that the Management Training Program required a college degree, which I did not have.  Store Manager Walls explained to me that a college degree was not a requirement.

Store Manager Walls also told me about the Resident Manager Program, whereby I could be an Assistant Manager in the Watertown store, rather than relocating to another area.  Watertown has been my home since 1975.  My family and I have many ties there, including my husband’s job as Deputy County Sheriff.  After I learned about the Resident Manager Program, I was eager to be a manager at Wal-Mart.  I interviewed with Store Manager Walls and District Manager Pam Casey in 1998, and I entered the Management Training Program in June or July 1998.

I was not allowed to do my training at the Watertown store.  Instead, I was assigned to a store in Brookings, South Dakota, which is about an hour’s drive from my house.  I was not trained in the merchandising aspects of being an Assistant Manager.  I was only trained in office procedures.  I did not request to not be trained in merchandising.  The lack of training I received in merchandising is reflected in my “Management Training Final Performance Appraisal Form,” which states “no training in merchandising B only offices.”  (True and correct copy attached hereto as DeWall Exhibit C.)

I went back to the Watertown store as an Assistant Manager in August 1998.  In early 2000, Ben Hoffmann was promoted from Management Trainee to Assistant Manager at Watertown.  Mr. Hoffmann had worked as an hourly employee and as a Management Trainee at the Brookings store, which I know because he worked there as an hourly employee when I was a Management Trainee in Brookings.  Mr. Hoffmann was allowed to train for management in the same store where he had been an hourly employee.  In contrast, I was required to commute two hours every day to do my training in Brookings.  I did not receive any extra compensation for the time I spent traveling.

I have learned that Mr. Hoffmann earned a higher salary as an Assistant Manager, even though he had less experience as a Wal-Mart employee and as an Assistant Manager than I had.  In about March 2001, I had two and a half years’ experience as an Assistant Manager, and my monthly salary was approximately $2,800.  At the same time, with only one year’s experience as an Assistant Manager, Mr. Hoffmann’s monthly salary was approximately $2,900. (See Affidavit of Attorney Brad Seligman, filed herewith.)

I was an Assistant Manager at Watertown for three years.  I spent 30 of those 36 months on the overnight shift.  I did not receive any extra compensation or “shift differential” for working an overnight shift.  No male Assistant Manager who I worked with during those three years spent as many months on the overnight shift as I did.  Because I rarely worked day shifts, I was denied training that the male Assistant Managers received.  Specifically, I was denied training in merchandising responsibilities, supervising Department Managers, and other duties of a day Assistant Manager.  I was criticized on my annual evaluations for not knowing the duties of a day Assistant Manager – including the “Store Within A Store” program – but it was impossible to learn those duties on the night shift. (True and correct copies of two relevant performance evaluations attached hereto as DeWall Exhibits D and E.)  When I complained to Store Manager Scott Ferguson about my schedule, he told me he was not going to make any changes.  My lengthy assignment to overnight shifts led me to believe that I was not being groomed for a long-term management position at Wal-Mart, in contrast to the male Assistant Managers with whom I worked, who received more thorough training than I did.

In 2001, Store Manager Ferguson formally disciplined me for keeping three associates at work for an extra two hours each to cover for two employees who had called in sick.  I believed the write-up was unfair.  I used the “Open Door” and spoke to District Manager Steve Hanselman, who instructed Store Manager Ferguson to retract the write-up.  After I complained to District Manager Hanselman, Store Manager Ferguson retaliated against me by threatening to take away my status as a Resident Assistant Manager and transfer me to Sioux Falls, South Dakota, which is almost a two-hour drive from my home.  Store Manager Ferguson’s threat to transfer me to Sioux Falls made it seem like the position of Resident Assistant Manager existed at the whim of management and was not an official Wal-Mart program.

After Store Manager Ferguson retaliated against me for using the Open Door with District Manager Hanselman, I never used the Open Door Policy again, even though I was frustrated by the length of time I had been assigned to the night shift.  I eventually left Wal-Mart in August 2001, out of frustration over my schedule and my inability to get the training necessary to get higher evaluation ratings and higher pay raises.

After leaving Wal-Mart I got a job at First Premier Bank Card.  I have received two promotions, and I am currently a top-level customer service associate.

I have personal knowledge of each and every fact set forth in the Declaration, and if called to testify as a witness in this matter, I could and would competently testify to each of these facts.

 

I declare under penalty of perjury of the laws of the United States and State of South Dakota that the foregoing is true and correct.

 

This Declaration was signed by me on ______________________ (month and day), 2003, at __________________________________________ (city and state).