BRAD SELIGMAN (SBN 083838)

JOCELYN D. LARKIN (SBN 110817)

THE IMPACT FUND

125 University Avenue

Berkeley, CA 94710

Telephone:        (510) 845-3473

Facsimile:         (510) 845-3654

 

JOSEPH SELLERS

CHRISTINE WEBBER

COHEN, MILSTEIN, HAUSFELD & TOLL

West Tower – Suite 500

1100 New York Avenue

Washington, D.C. 20005-3964

Telephone:        (202) 408-4600

Facsimile:         (202) 408-4699

 

IRMA D. HERRERA (SBN 98658)

DEBRA A. SMITH (SBN 147863)

EQUAL RIGHTS ADVOCATES

1663 Mission Street, Suite 250

San Francisco, CA 94103

Telephone:        (415) 621-0672

Facsimile:         (415) 621-6744

STEPHEN TINKLER

MERIT BENNETT

TINKLER & BENNETT

309 Johnson Street

Santa Fe, New Mexico 87501

Telephone:        (505) 986-0269

Facsimile:         (505) 982-6698

 

SHEILA Y. THOMAS (SBN 161403)

EQUAL RIGHTS ADVOCATES

5260 Proctor Avenue

Oakland, CA 94618

Telephone:        (510) 339-3739

Facsimile:         (510) 339-3723

 

DEBRA GARDNER

PUBLIC JUSTICE CENTER

500 East Lexington Street

Baltimore, MD 21202

Telephone:        (410) 625-9409

Facsimile:         (410) 625-9423

 

STEVE STEMERMAN (SBN 067690)

ELIZABETH LAWRENCE (SBN 111781)

DAVIS, COWELL & BOWE

100 Van Ness Avenue, 20th Floor

San Francisco, CA 94102

Telephone:        (415) 626-1880

Facsimile:         (415) 626-2860

 

Attorneys for Plaintiffs

SHAUNA MARSHALL (SBN 90641)

HASTINGS COLLEGE OF THE LAW

200 McAllister Street

San Francisco, CA 94102

Telephone:        (415) 581-8922

Facsimile:         (415) 557-7895

UNITED STATES DISTRICT COURT

 

NORTHERN DISTRICT OF CALIFORNIA

 

 

BETTY DUKES, PATRICIA SURGESON, CLEO PAGE, CHRISTINE KWAPNOSKI, DEBORAH GUNTER, KAREN WILLIAMSON AND EDITH ARANA, on behalf of themselves and all others similarly situated,

 

                        Plaintiff,

            vs.

WAL-MART STORES, INC.,

                        Defendant

Case No. C-01-2252 MJJ

 

 

 

DECLARATION OF DARLENE CROWDER IN SUPPORT OF PLAINTIFFS' MOTION FOR CLASS CERTIFICATION

 

I, Darlene Crowder, declare:

            1.  I am a woman and a former Wal-Mart employee.

            2.  I began working at Wal-Mart in July 1991.  Prior to working at Wal-Mart, I had managed a Rite-Aid drug store for approximately two years.  I also worked at the Ramada Inn for one year where I had managerial responsibilities.

            3.  Even though I had previously worked as a manager of a retail store, Wal-Mart hired me to work as an hourly employee at a Wal-Mart store in London, Kentucky.  From approximately 1991 until 1999, I held various hourly positions, including sales associate, cashier, department manager and support manager.  It took me eight years to get promoted to a salaried  management position at Wal-Mart. 

            4.  I repeatedly told Wal-Mart managers that I was interested in becoming a manager.  At my hiring interview in 1991, I stated that I wanted to work in management.  Early on in my career with Wal-Mart, I asked Assistant Manager Johnnie Flatt if he thought that I had the potential to be a manager.  Mr. Flatt agreed that I did.

            5.  While I was an hourly employee, I always worked very hard and performed my job well.  I was never disciplined.  On my performance evaluations, I was consistently rated “above standard,” “exceeds requirements,” or “outstanding.”  I took on additional responsibilities, including writing the store’s newsletter and serving on the safety team.  In 1995, I was asked to assume the duties of an Assistant Manager assigned to the overnight shift for about three or four months when an Assistant Manager was on maternity leave.  I was given a fifty cent per hour raise for assuming the Assistant Manager duties, bringing my wage to $7.50 per hour, but I was not paid a salary as other Assistant Managers were.  I believed that my hard work and commitment to Wal-Mart’s success would enable me to advance.

            6.  In approximately June 1995, I received an annual evaluation.  At that time, I was working as a support manager, an hourly position.  Assistant Manager Larry Holland wrote on the evaluation that I had worked hard to prepare myself for promotion and that I had the ability to go as far in Wal-Mart as I wanted.  A true and correct copy of this evaluation is attached hereto as Crowder Exhibit A.  The next steps would be the management training program and then an Assistant Manager position.

            7.  In early 1997, the support manager position was eliminated from the London store where I worked.  Instead of promoting me into the management training program at that time, Wal-Mart demoted me to a department manager position.  I was not told by my managers why I was not being promoted.

            8.  In late 1997, Store Manager Larry Ryan asked me whether I wanted to be promoted into management.  I answered that I was very interested, but that I could not relocate my home because my mother, who lives in area, had been diagnosed with ovarian cancer.  I was not promoted to the management training program until two years later, in 1999.

            9.  I am aware of three male employees – Allen Otis, Steve Keeton, and Jimmy Lewis -- who completed the management training program and were assigned to stores which were located in places where I was able to work.  In approximately 1992, Allen Otis completed the management training program in the London Wal-Mart store and became an Assistant Manager in the same store.  In approximately 1994, Steve Keeton completed the management training program and was assigned to a Wal-Mart store in Williamsburg, Kentucky as an Assistant Manager.  In approximately 1998, the personnel manager at the London store, Jimmy Lewis, was promoted into the management training program, and subsequently continued to work in the London store as an Assistant Manager on the overnight shift.  That was the position that I had held temporarily in 1995 while an Assistant Manager was on maternity leave.

            10.  I never saw a posting or application for any of the positions described in the preceding paragraph.  I did not know the positions existed until I heard that they were filled by the male employees whom I identified in the preceding paragraph.  There may have been other openings for Assistant Managers within commuting distance of my home of which I was not aware.  If I had been permitted to apply for those positions, I would have done so.  I did not know what I could do to get promoted other than wait for an invitation.

            11.  From August 1999 until December 2001, I worked as an Assistant Manager for Wal-Mart.  I was assigned to stores in Berea, Manchester, and Corbin, Kentucky.  I also worked out of the District Manager’s office where I trouble-shot on difficult stores.  As an Assistant Manager, I was never disciplined and was always rated “exceeds expectations” on my annual evaluations.

            12.  Upon becoming an Assistant Manager, I began aspiring to become a Store Manager.  In February 2000, I received my first annual evaluation as an Assistant Manager.  I was rated “exceeds expectations.”  I wrote on that evaluation that I wanted to become a Store Manager.  A true and correct copy of that evaluation is attached hereto as Crowder Exhibit B.  On at least one occasion after receiving that evaluation, I was told by a Wal-Mart manager that I had to be willing to relocate my home in order to be promoted to a Store Manager position.  Because I understood Wal-Mart’s relocation policy to prohibit my promotion, I became discouraged about becoming a Store Manager, even though there were about seven Wal-Mart stores within commuting distance of my home. 

            13.  In approximately June 2000, I was assigned to the Manchester, Kentucky Wal-Mart store.  When the Store Manager, Marvin Bauman, took a leave of absence for approximately two weeks, I filled in as Acting Store Manager.  I did not receive any additional compensation for assuming this responsibility.  While I was Acting Store Manager, Regional Vice President Bill Dilaha visited the store.  I later learned from District Manager Steve Falcon that Mr. Dilaha was extremely impressed with the store’s condition.

            14.  While I was an Assistant Manager, I was designated a “Rising Star.”  I was never told how this designation would benefit me or how it would enable me to advance my career with Wal-Mart.  When I worked in the district office, I saw a list of the Rising Star Assistant Managers in our district.  Clark Susong and John Burton, both males, were on that list.  Mr. Susong and Mr. Burton attended Wal-Mart’s annual meetings in Texas.  I was not invited to attend these meetings.

            15.  In approximately November 2001, District Manager Matt Belcher asked me to transfer laterally from the Wal-Mart store in Manchester to the Wal-Mart store in Corbin.  I had reservations because the Corbin Store Manager, Brian Kitchen, had a reputation for disliking women.  I agreed to transfer, despite my reservations, because I wanted to be a team player. 

            16.  Wal-Mart stores receive what is known as a “UPI” rating.  The UPI rating measures employee morale.  A low UPI indicates high employee morale and, conversely, a high UPI indicates poor employee morale.  At the time that I was transferred, the Manchester store had a UPI of approximately 8, while the Corbin store had a UPI of approximately 23, which is considered very high.

            17.  The Corbin store had a Store Manager, two Co-Managers, and approximately five Assistant Managers.  With the exception of me, all of these managers were male.  I replaced a female manager named Tiffany Gray.  I suspected that I was transferred to the Corbin store to serve as a token female manager.

            18.  I was treated differently than the male Assistant Managers in the Corbin store.  I frequently was required to oversee the front-end, in addition to my other areas of responsibility.  I often had to respond to most of the customer calls.  I often noticed the male Assistant Managers sitting around the office not working, when I was very busy.  I did not feel that the male managers treated me as their equal.

            19.  Because of the discriminatory conditions that I experienced in the Corbin Wal-Mart store, on December 23, 2001, I resigned from Wal-Mart.  After I resigned, I spoke with District Manager Matt Belcher.  Mr. Belcher offered to demote me to an hourly position.  He did not offer to place me in another Wal-Mart store as a salaried manager. 

            20.  I am currently an Assistant Manager at Big Lots, another retail store.  I would be interested in returning to work for Wal-Mart if I were guaranteed that I would be treated fairly, without discrimination, and with equal opportunities to advance.

21.  I have personal knowledge of each and every fact set forth in the Declaration, and if called to testify as a witness in this matter, I could and would competently testify to each of these facts.

            I declare under penalty of perjury of the laws of the United States and State of Kentucky that the foregoing is true and correct.

            This Declaration was signed by me on ______________________ (month and day), 2003, at _______________________ (city and state).

 

                                                                                    _____________________________