BRAD SELIGMAN (SBN 083838)

JOCELYN D. LARKIN (SBN 110817)

THE IMPACT FUND

125 University Avenue

Berkeley, CA 94710

Telephone:        (510) 845-3473

Facsimile:         (510) 845-3654

 

JOSEPH SELLERS

CHRISTINE WEBBER

COHEN, MILSTEIN, HAUSFELD & TOLL

West Tower – Suite 500

1100 New York Avenue

Washington, D.C. 20005-3964

Telephone:        (202) 408-4600

Facsimile:         (202) 408-4699

 

SHEILA Y. THOMAS (SBN 161403)

DEBRA SMITH (SBN 147863)

EQUAL RIGHTS ADVOCATES

1663 Mission Street, Suite 250

San Francisco, CA 94103

Telephone:        (415) 621-0672

Facsimile:         (415) 621-6744

STEPHEN TINKLER

MERIT BENNETT

TINKLER & BENNETT

309 Johnson Street

Santa Fe, New Mexico 87501

Telephone:        (505) 986-0269

Facsimile:         (505) 982-6698

 

 

STEVE STEMERMAN (SBN 067690)

ELIZABETH LAWRENCE (SBN 111781)

DAVIS, COWELL & BOWE

100 Van Ness Avenue, 20th Floor

San Francisco, CA 94102

Telephone:        (415) 626-1880

Facsimile:         (415) 626-2860

 

DEBRA GARDNER

PUBLIC JUSTICE CENTER

500 East Lexington Street

Baltimore, MD 21202

Telephone:        (410) 625-9409

Facsimile:         (410) 625-9423

 

SHAUNA MARSHALL (SBN 90641)

HASTINGS COLLEGE OF THE LAW

200 McAllister Street

San Francisco, CA 94102

Telephone:        (415) 565-4685

Facsimile:         (415) 626-2860

 

Attorneys for Plaintiffs

 

UNITED STATES DISTRICT COURT

 

NORTHERN DISTRICT OF CALIFORNIA

 

BETTY DUKES, PATRICIA SURGESON, EDITH ARANA, DEBORAH GUNTER, CHRISTINE KWAPNOSKI, CLEO PAGE, KAREN WILLIAMSON, on behalf of themselves and all others similarly situated,

 

                        Plaintiffs

vs.

WAL-MART STORES, INC.,

                        Defendant

Case No. C-01-2252 MJJ

 

 

DECLARATION OF TRUDY CROM IN SUPPORT OF PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION

 

 

 

I, Trudy Crom, declare:

1.         I make this statement on the basis of my personal knowledge and, if called as a witness, could and would testify competently to the facts herein.

2.         I began working at a Wal-Mart Store in Frisco, Colorado in 1990 in the snack bar making $6.25 an hour working full-time.  Almost immediately, I expressed an interest in entering the management training program by speaking with any members of management with whom I came into contact.  This included Store Manager Dennis Dean, District Manager Bill Moore, Assistant Managers Brian Wood and Michelle Koch, and Department Manager of Menswear Bonnie Larson.  I also expressed my interest in writing in at least two evaluations while in the Frisco, Colorado Wal-Mart.  In my 1990 evaluation, I wrote that I was interested in learning as much as I could in order to “move up the la[dd]er to ass[istant] manager.”  Attached hereto as Exhibit A is a true and correct copy of my 90-day Associate Evaluation, dated October 12, 1990.  In my next evaluation, I wrote that “I would like to learn to do the Service Desk + Layaway [and] learn more about CSM job, so I can advance more in the store.”  Attached hereto as Exhibit B is a true and correct copy of my 6-month Evaluation, dated March 12, 1991.

3.         In 1993, I still had not been promoted.  I wrote a letter to Don Soderquist at Wal-Mart Headquarters in Bentonville, Arkansas about my frustrations regarding my promotional opportunities and lack of management support.  I also expressed concern that, with job openings not being posted, I was not being given a fair chance to apply for positions.  Attached hereto as Exhibit C is a true and correct copy of my letter to Don Soderquist dated July 22, 1993.  Shortly thereafter, Store Manager Dean told me that the District Manager Buddy Caldwell was going to come into the store to speak with me about the letter.  I never saw him in the store that day and he never discussed the letter with me. 

4.         Soon after, I began experiencing constant criticism from Store Manager Dennis Dean and Assistant Manager Cory Best.  Both of them would walk around my department and berate me.  On more than one occasion, Mr. Best humiliated me in front of customers and co-workers by loudly criticizing my department on the sales floor.  Nothing like this had happened before I sent the letter.  I repeatedly attempted to use the open door about the abusive conduct by speaking with District Manager Jim Mohan, Assistant Manager Brian Wood, and Softlines Department Managers Sharon Grove and Tracy Parmley but they were unresponsive.  None of them agreed to do anything about the harassment that I was experiencing and none seemed to take it seriously.  I found this extremely discouraging.  In March 1996, after suffering through three years of constant harassment with no end in sight, I agreed to a $.75 pay cut, down to $9.25 an hour, in order to transfer to the Fort Collins, Colorado Wal-Mart Store as a Stocker.

5.         Over the next three years at the Fort Collins, Colorado Wal-Mart as a Stocker and as the Department Manager of Shoes, I spoke regularly with Store Managers Bob Longnecker, Ed Hohlt, and Lonnie Hirth, District Manager Jim Mohan, Assistant Managers Jack Gunn and Rick Wilms, and the District Manager of Shoes and Jewelry Noel Mundy about my interest in the management training program.  I spoke with them individually and during my evaluations.  I also wrote in all of my evaluations that my goal was to advance in my career at Wal-Mart and to enter the management training program.  In my 1997 annual evaluation, I wrote in the “Associate Comments/Goal Setting” section, “My goals in the company are to advance.  I want to move up to the training program as an Assistant Manager of Division 1…”  Attached hereto as Exhibit D is a true and correct copy of my Annual Associate Evaluation dated September 12, 1996. 

6.         In 1997, I requested a meeting with District Manager Mr. Mohan about my Wal-Mart career goals.  I again articulated my interest in becoming an Assistant Manager.  Mr. Mohan asked if I would be willing to relocate and I told him I would.  Even after the meeting and agreeing to relocate, I did not get into the management training program for another two years.  In my 1997 annual evaluation, I wrote, “My goals are to try and go into management and hopefully do a real[ly] good job.”  Attached hereto as Exhibit E is a true and correct copy of my Annual Associate Evaluation dated August 12, 1997. 

7.         In 1998, I continued to inquire about promotional opportunities.  I also continued to learn as much as I could about different departments in the hope that I would increase my chances of promotion.  In my 1998 annual evaluation I wrote in the “Associate Comments/Goal Setting” section that “I hope that with all the cross training that I’ve been doing, it will help me some day soon get to my goal as a[n] Assistant Manager.”  Attached hereto as Exhibit F is a true and correct copy of my Annual Associate Evaluation dated August 12, 1998.

8.         In 1999, I was told by Mr. Mohan and Store Manager Jon Ball that I could enter the management training program but, because relocation was required, I had to transfer to the Loveland, Colorado Wal-Mart Store.  I accepted.  Once my training was over, I was required to transfer to the Lafayette, Colorado Wal-Mart Store in order to become an Assistant Manager.  I personally observed that Ted Vasquez, with whom I had been an hourly employee in the Fort Collins store, never had to relocate for management training or to become an Assistant Manager.  Mr. Vasquez remained as a management trainee and Assistant Manager in the Fort Collins, Colorado Wal-Mart. 

9.         In addition, even with persistent inquiries and meetings with management expressing my interest, it took me nine years to get into the management training program.  I know of at least one male, Mark Zens, with whom I worked in the Fort Collins Wal-Mart, who got into the management training program within five years of beginning his employment with Wal-Mart.  He also became a Co-Manager in less time than it took me to even get into the training program. 

10.       In 2000, while I was Assistant Manager in Loveland, Colorado, I received what I believed to be an unfair coaching and subsequent demotion.  In my 10 years with Wal-Mart, I had never received a coaching or any type of disciplinary action.  All my evaluations as an Assistant Manager were rated “Exceeds Expectations.”  I believed I had followed management direction and that the situation was handled poorly by Store Manager John Murray and acting Store Manager John Engle.  In June 2000, while Store Manager John Murray was away on vacation, he had given written instructions to all the assistant managers to perform coachings for those associates who worked overtime.  After noticing that several associates had worked over 40 hours, I discussed the matter with acting Store Manager John Engle.  Mr. Engle instructed me to give these associates coachings.  After doing so, several associates complained to District Manager Mohan and myself about the coachings.  I spoke with acting Store Manager Engle again and he reassured me that as long as I was consistent, the coachings should remain.  When Mr. Mohan confronted both myself and acting Store Manager Engle about the coachings, Mr. Engle denied giving me instructions to give coachings to the associates.  I tried to discuss the matter with Store Manager Murray when he returned from vacation but he refused to listen.  It was at this time I received my first and only coaching.  I felt I had been undermined and totally unsupported by management.  I used the open door by speaking with Regional Vice President Buddy Caldwell (he had since been promoted) about my concerns.  He told me he would look into it but he never got back to me.  I then wrote and sent a certified five-page letter to Don Soderquist at Wal-Mart headquarters in Bentonville, Arkansas explaining what had happened and expressing my concerns.  I never heard back from anyone.  Attached hereto as Exhibit G is a true and correct copy of the letter that I sent to Don Soderquist in 2000.

 

I declare under penalty of perjury of the laws of the United States and State of Colorado that the foregoing is true and correct.

This Declaration was signed by me on ______________________, 2003, at Pierce, Colorado.

 

_____________________________________

                 Trudy Crom