|
JOCELYN
D. LARKIN (SBN 110817) THE
IMPACT FUND Telephone: (510)
845-3473 Facsimile: (510)
845-3654 |
JOSEPH
SELLERS CHRISTINE
WEBBER COHEN,
MILSTEIN, HAUSFELD & TOLL Telephone: (202) 408-4600 Facsimile: (202) 408-4699 |
|
SHEILA
Y. THOMAS (SBN 161403) DEBRA
A. SMITH (SBN 147863) EQUAL
RIGHTS ADVOCATES San Francisco, CA 94103 Telephone: (415)
621-0672 Facsimile: (415)
621-6744 |
STEPHEN
TINKLER MERIT
BENNETT TINKLER
& BENNETT Telephone: (505) 986-0269 Facsimile: (505) 982-6698 |
|
STEVE
STEMERMAN (SBN 067690) ELIZABETH
LAWRENCE (SBN 111781) DAVIS,
COWELL & BOWE San Francisco, CA 94102 Telephone: (415)
626-1880 Facsimile: (415)
626-2860 |
DEBRA
GARDNER Telephone: (410) 625-9409 Facsimile: (410) 625-9423 |
|
SHAUNA
MARSHALL (SBN 90641) Telephone: (415)
565-4685 Facsimile: (415) 626-2860 Attorneys for Plaintiffs |
|
UNITED STATES DISTRICT COURT
PROPOUNDING PARTY: Defendant Wal-Mart
Stores, Inc.
RESPONDING PARTIES: Plaintiffs Dukes,
Surgeson, Page, Kwapnoski, Gunter, Williamson, and Arana
SET NUMBER: Three
Representative
Plaintiffs Dukes, Surgeson, Page, Kwapnoski, Gunter, Williamson, and Arana
(collectively “Plaintiffs”), through counsel, and pursuant to Federal Rule of
Civil Procedure 33(b), hereby respond to Defendant’s (Wal-Mart Stores, Inc.)
Third Set of Interrogatories, Interrogatory No. 1, served on
PRELIMINARY STATEMENT AND GENERAL RESPONSE
Plaintiffs
have previously provided information responsive to some of these
Interrogatories in their initial disclosures pursuant to Federal Rule of Civil
Procedure 26 and in their Responses to Defendant’s First Set of Interrogatories
and in their Responses to Defendant’s Second Set of Interrogatories. Plaintiffs incorporate by reference those
prior responses.
GENERAL OBJECTIONS AND RESPONSES
1. Plaintiffs
object to each Interrogatory to the extent that it seeks information protected
from discovery by the attorney-client privilege, the work product doctrine, or
any other applicable privilege or protection.
2. Plaintiffs object to each Interrogatory to the extent that
it seeks discovery from absent class members.
Plaintiffs further object to each Interrogatory to the extent that it
seeks discovery from absent class members on the grounds that Defendant has not
made any showing that the information requested is necessary and not designed
to take undue advantage or reduce the number of the class members. Plaintiffs further object to each
Interrogatory to the extent that it seeks discovery from absent class members
on the grounds that it is unduly burdensome, designed to harass and intimidate,
and therefore outside the scope of discovery.
3. Plaintiffs object to each Interrogatory to the extent that
it purports to seek information and/or documents that are beyond the scope of
the discovery limits in the Case Management Order. Specifically, plaintiffs object to each
Interrogatory in so far as it seeks information and evidence about the merits
of the litigation, rather than class certification.
4. Plaintiffs object to each Interrogatory to the extent that it requests information of or about class members and witnesses for whom Plaintiffs have already answered interrogatories. Plaintiffs answered Defendant’s First and Second Set of Interrogatories as completely as possible, and object to providing duplicative responses.
5. Plaintiffs object to each Interrogatory to the extent that it invades the plaintiffs’ or class members’ right to privacy protected by federal law and the California Constitution.
6. Plaintiffs object to Defendant’s General Instruction #3 to
the extent that it requires disclosure of all information “available or
accessible to” Plaintiffs, their “agents, consultants, counsel, investigators
or any other person or persons” acting for Plaintiffs or on their behalf. Full compliance with this instruction would
require Plaintiffs to reveal information not currently within their knowledge,
possession, custody or control, and information protected by the
attorney-client privilege or work product doctrine.
7. Plaintiffs
object to Defendant’s General Instruction #7 to the extent that compliance
would require revealing information already provided in Plaintiffs’ disclosures
pursuant to Fed. R. Civ. P.
26. Plaintiffs further object to General
Instruction #7 to the extent that compliance would require providing irrelevant
private and personal information, information not in Plaintiffs’ knowledge,
possession, custody or control, and/or information already in Defendant’s
knowledge, possession, custody or control.
See Fed. R. Civ. P. 26(b)(2) (requiring the court to limit
discovery where the information sought is obtainable from another source that
is more convenient, less burdensome or less expensive).
8. Plaintiffs’ responses (and any further objections or responses to these discovery requests or their subject matter), whether submitted collectively or on behalf of any individual Plaintiff, are made without waiver of, and with preservation of:
a. All questions as to competency, relevance, materiality, privilege and admissibility of each response and the subject matter thereof as evidence for any purpose in any further proceeding in this matter (including the trial of this lawsuit), and in any other lawsuit or proceedings;
b. The right to object to the use of any response, or the subject matter thereof, on any ground in any further proceedings in this matter (including the trial of this lawsuit) and in any other lawsuit or proceeding; and
c. The right to object on any ground at
any time to a demand or request for the further response to these or any other
discovery requests or other discovery proceedings involving or relating to the
subject matter of these requests.
9. Plaintiffs object to Defendant’s definitions and instructions to the extent that they seek to impose obligations on Plaintiffs beyond those imposed by Rule 33 of the Federal Rules of Civil Procedure and the local rules of the United States District Court for the Northern District of California.
10. These
answers and objections represent Plaintiffs’ best effort at this early stage of
the litigation and are expressly made without prejudice to Plaintiffs’ right to
amend, supplement, correct or clarify the answers as further information comes
to light during the course of further investigation and discovery, and as based
on expert discovery.
SPECIFIC OBJECTIONS AND RESPONSES
TO INTERROGATORIES
RESPONSE TO
INTERROGATORY NO. 1: Plaintiffs
incorporate by reference the General Objections and Responses set forth
above. Plaintiffs further object to this
Interrogatory on the grounds that it is unreasonably cumulative or duplicative
to the extent that it requests information that is also responsive to
Interrogatories 2 through 17.
Without waiving the foregoing General and Specific
Objections, Plaintiff Gunter responds as
follows: Deborah Gunter was employed by Wal-Mart as a seasonal employee in 1993
in
During her employment at the
When Gunter was first employed in the
When Gunter was first employed by Wal-Mart in the
Photo department of the
While working the nightshift, Gunter observed that
Receivers were paid more than Stockers and that females were relegated to the
Stocker position while men were assigned to the Receiver positions. Male receivers and stockers informed her that
they were being paid more than she. She
also learned that stockers in
Gunter was coached several times during her employment with Wal-Mart. On each of these occasions, Gunter provided information that demonstrated that the factual allegations upon which the coaching was based were either untrue, inaccurate, or in retaliation for having complained about gender discrimination and sexual harassment and therefore grossly unfair and discriminatory.
Without
waiving the foregoing General and Specific Objections, Plaintiff Williamson
responds as follows: Karen Williamson was employed at a Wal-Mart store in
Without waiving the foregoing General and Specific
Objections, as to all persons about whom this Interrogatory inquires, other
than Plaintiffs Dukes, Surgeson, Page, Kwapnoski, Arana, Williamson and Gunter,
see Attachment A.
INTERROGATORY
No. 2: State with specificity each
and every fact that supports, forms the basis, or otherwise relates to
Plaintiffs' contention that "Wal-Mart employs uniform employment and
personnel policies throughout the
RESPONSE TO
INTERROGATORY NO. 2: Plaintiffs
incorporate by reference the General Objections and Responses set forth
above. Plaintiffs incorporate by
reference the responses to Interrogatory No. 1 and interrogatory responses
previously provided for the class member and fact witnesses. Plaintiffs incorporate by reference the
responses to all other interrogatories in Defendant’s Third Set of
Interrogatories. Plaintiffs specifically
reserve the right to rely on expert and other testimony that may address the
matters raised by this interrogatory.
Without
waiving the foregoing General and Specific Objections, Wal-Mart has uniform written
“People” policies that apply to the entire organization. Hass (Personnel
Policies 30-b-6) Depo., 38:7 -8; 39: 16-20; WMHO 716 - 971. These policies are
formulated and approved by: 1) the
primary and secondary Policy Committees, comprised of the senior People
managers for each Wal-Mart division; 2) the senior executive for each
Wal-Mart division; and 3) the Executive Vice President for
People, Coleman Peterson. Hass
(Personnel Policies 30-b-6) Depo.,
Wal-Mart
has a uniform orientation program for all new employees throughout the company,
which includes orientation on company “People” policies. Hass (Personnel Policies 30-b-6) Depo.
58:20-22; 62:19-21; 67:25 - 69:1; Exhibits 64 - 67; Goodwin (Sam’s Club Field
Operations) Depo., 126:1-6, 127:5-7.
Wal-Mart
publishes an Associate Handbook, given to all new and existing employees, which
explains many company personnel policies.
Hass (Personnel Policies 30-b-6) Depo., 51:24 - 57:6; Exhibit 63.
Wal-Mart and Sam’s Club employees receive the same associate handbook
regardless of department, division, or location in the
Wal-Mart
has a uniform set of job positions in all stores (varying only based on the
size and type of store) and uniform job descriptions for most of these
positions. Harper (Org. Structure 30-b-6
Depo.) 45:20 - 46:7; 58:18 - 59:9; Exhibits 3, 4, 8 - 13, 15 - 19. Wal-Mart regards the store manager and
assistant manager positions in Division 1 stores to require the same knowledge,
skills and abilities as the equivalent positions in Sam’s Club stores. Varner (Validation 30-b-6) Depo.,
144:16-145:12, 148:24 - 149:13. Wal-Mart
has a uniform management structure in the stores. Harper (Org. Structure 30-b-6 Depo.) 32:14 -
40:12; Reeves (30-b-6 Sam’s Club Organizational Structure) Depo., 72:1-16;
Winkler Dep. 172:7-14. Ruiz Dep.
130:22-25 - 131:1-3.
Wal-Mart
has uniform training programs for store employees, including CBL (Computer
Based Learning) modules and training guides or plans, for all or virtually all
job positions. Harper (Org. Structure 30-b-6 Depo.) 137:11 - 18;
There
is a uniform set of training plans for Division 1 job positions.
Wal-Mart
has a uniform 16-week management training program that an employee must
complete in order to be promoted to Assistant Manager or any store management
position. Harper Depo., 195:7 - 15;
Exhibit 31; Schaffner Depo., 77:4 - 7,
79:17 - 80:10; Kintzele (Promotions 30-b-6) Depo., 44:6 - 11, 56:20 -
57:1. The only alternative is the much
smaller First In Line Training program, which is a company-wide program for
college students to complete the management training program while completing
their degrees. Kintzele (Promotions
30-b-6) Depo. Exhibit 312 (WMHO129505-519); Bosler (30-b-6 Sam’s Club
Management Training) Depo., 68:14-69:6; Guthrie (30-b-6 TLE Division
Promotions) Depo., 111:3-7; Heinle (30-b-6 Shoes and Jewelry Promotions) Depo.,
70:15-71-21.
Wal-Mart operates a management training
program for all Assistant Managers, management trainees and Specialty Managers
known as the Leadership Foundation or Management 101, which includes training
on company personnel policies. Harper
(Org. Structure 30-b-6 Depo.) 195:6-13; Hass (Personnel Policies 30-b-6) Depo.,
79:10 -19; Baldwin Depo., 62:5 - 63:12.
Wal-Mart
also operates a uniform training program for its store managers and district
managers known as the Walton Institute, which includes training on company
personnel policies. Hass (Personnel
Policies 30-b-6) Depo.80:3 -7.
Managers from Wal-Mart and Sam’s Club attend the same classes at the
Walton Institute. Bosler (30-b-6 Sam’s
Club Management Training) Depo., 40:2-23.
Training on personnel and human resource policies is identical for
managers of Sam’s and Wal-Mart Division 1 managers.
Wal-Mart
has a uniform system of written performance evaluations for all employees,
based on job position. Hammer (Hourly
Perf. Eval. 30-b-6) Depo. ____;
Wal-Mart
maintains a uniform set of criteria for promotion into management
positions. Harper Depo., 164:19 - 22,
Exhibit 25 (WMHO 217238 - 242); Exhibit 34 (WMHO 220459), Exhibit 35
(WMHO365479); and Exhibit 41 (WMHO158522); Harper Depo., 218:13 - 219:25;
Schwindt Dep. 137:4-16 and Ex. 21 (WMHO637583); 139:11-13; 142:6-9; Ex. 22
(WMHO220459-60); 171:12-23. Promotions
to co-manager and store manager require approval from two levels of Home Office
senior management. Harper Depo., Exhibit
36, WMHO 645932. Wal-Mart maintains a
company-wide Rising Star Program “to identify those who have [promotable]
potential.” Harper Depo., 253:18 - 20;
255:21 - 25. Until earlier this year,
only candidates on the Rising Star list would be considered for management
promotions. Harper Depo., Exhibit
35.
Wal-Mart
has a uniform associate transfer policy.
Harper Depo., 149:6 - 8. Exhibit
24.
Wal-Mart
has a uniform system of compensation and benefits that applies to all
employees, based upon their position in the company. There is a uniform “merit
increase” policy and a promotion pay adjustment policy that applies to Division
1 and specialty stores. Harper Depo. 57:8-25. The Home Office People Division sets start
rates for store and specialty management employees. Harper Depo., 43:9 - 22. Home Office sets the
range for performance increases for hourly employees. Scantlin Dep. 91:6-14; Raps Dep. 244:7-16. The Home Office is responsible for salaries
for store management employees.
WMHO150351 (“the Home Office is the one who determines hiring, firing,
wages, transfers and promotions for the management associates with input from
the District Manager”).
Wal-Mart
has a company-wide “Open Door” policy. Hass (Personnel Policies 30-b-6) Depo.
Exhibit 61 (WMHO 000966 - 968). The open door policy is the same in Sam’s Clubs
and Wal-Mart stores. Hottinger (30-b-6
Sam’s Club Policies and Communication) Depo., 72:16-22, 108:11-15.
Wal-Mart
conducts an annual grassroots survey of all domestic employees to determine
associate morale. Lem Albrecht Depo.
(Survey 30-b-6) 56:23-57:2. Based on
the grassroots survey results, each store is required to conduct a grassroots
meeting and develop a grassroots action plan.
Lem Albrecht Depo. (Survey 30-b-6) 140:2 - 20. The same grassroots survey is implemented in
Wal-Mart stores and in Sam’s Clubs.
Hottinger (30-b-6 Sam’s Club Policies and Communication) Depo.,
106:10-18.
Wal-Mart
maintains an internal company intranet (“the Pipeline”) accessible to store
employees and managers. Wal-Mart store
employees can find company personnel policies, job descriptions and corporate
culture information. Hass (Personnel
Policies 30-b-6) Depo. 65:10 - 66:16;
Muzingo (Culture 30-b-6) Depo., 130:11 - 14; Hottinger (Sam’s Club
Personnel Policies 30-b-6) Depo., 74:10 - 19.
When an operational decision is made at the corporate level, that
information is then distributed to all Wal-Mart stores via Wal-Mart’s intranet
system. Wigger Depo., 37:17-38:15,
39:2-4
Wal-Mart
has a uniform job announcements policy
for hourly positions. Harper Depo.
112:20 - 25; Harper Exhibit 17 (WMHO
153522-23), WMHO 713186; Hass (Personnel Policies 30-b-6) Depo., 110:3 - 5.
Wal-Mart has a uniform policy requiring the posting of store management
positions on the Management Career Selection system, unless there is a
justified exception. Harper Depo., 153:8
- 21. Exhibit 25 (WMHO 217238-242).
Wal-Mart
publishes an employee newsletter, which is distributed to all employees, and
includes employment and personnel policy content. Hass (Personnel Policies 30-b-6) Depo.72:18 -
73:25; Reeves
(30-b-6 Sam’s Club Organizational Structure) Depo., 103:15-16, 86:4-6.
Wal-Mart
requires that every store hold a daily store meeting for every shift. Company personnel policies may be discussed
at those meetings. WMHO724916; Hass
(Personnel Policies 30-b-6) Depo. 76:20 - 77:7; Hottinger (Sam’s Club Personnel
Policies 30-b-6) Depo., 74:20 - 75:5.
Wal-Mart
requires any store manager to report to the District office if he or she will
be out of the store for longer than two hours.
Schwindt Depo. Exhibit 60.
Wal-Mart
holds mandatory twice annual meetings (Year Beginning and Holiday Meetings)
attended by home office, divisional, regional, district and store management at
which personnel policies are discussed.
Hass (Personnel Policies 30-b-6) Depo. 80:15 - 81:13; Hottinger (30-b-6
Sam’s Club Policies and Communication) Depo., 89:17-90:4.
Wal-Mart
Home Office broadcasts Wal-Mart TV into all of its Wal-Mart and Sam’s Club
stores. Reeves (30-b-6 Sam’s Club
Organizational Structure) Depo., 103-:13-14.
These
satellite broadcasts include the “People Matters” broadcasts which provide
mandatory training on personnel and employment matters for store-level
employees with personnel responsibility.
Hass (Personnel Policies 30-b-6) Depo. 88:8 - 89:5; 92: 8 - 13; Hottinger (30-b-6 Sam’s Club
Policies and Communication) Depo., 78:6-77:7.
Wal-Mart’s Home Office also operates Wal-Mart Radio, which it broadcasts
into each of the stores across the country.
Hass (Personnel Policies 30-b-6) Depo. 93: 6 - 23.
Wal-Mart
maintains a uniform corporate culture (“Wal-Mart Culture” or the “
Wal-Mart
and Sam’s Club each have a uniform company cheer that is performed by employees
in every store every day and also at company meetings and events . Muzingo (Culture 30-b-6) Depo., 85:20 - 87:3;
Oshier (Sam’s Club Field Operations) Depo., 106:17 - 107:1.
Wal-Mart’s
managers above the district level, including those responsible for regional
personnel issues, are based in the company’s headquarters in
Wal-Mart
has a sophisticated real-time electronic information system between the Home
Office and the stores to collect and track all types of information from the
stores. Wal-Mart’s Home Office maintains
a company-wide payroll and Peoplesoft personnel database. Fielek Depo.,
Wal-Mart
uses a vast array of management tools and reports to ensure that these
employment and personnel policies are implemented uniformly within the
stores. Among the most important, Wal-Mart employs a “management by
exception” philosophy. Harper (Org.
Structure 30-b-6 Depo.) 178:18 - 179:11.
This means that store, district,
regional, and divisional managers receive reports that indicate which
regions, districts, stores or
departments do not meet company standards (“exception reports”). Based on these exception reports, they “manage” to bring those operating units into
compliance. These reports include the
daily Store Manager’s Recap Report, Harper (Org. Structure 30-b-6 Depo.), 133:3
-15; the Week 52 Audit to review the contents of personnel files, Hass
(Personnel Policies 30-b-6) Depo.102: 20-25, the STAR report, Hass (Personnel
Policies 30-b-6) Depo.: 105:3 -9; Harper (Org. Structure 30-b-6 Depo.)163:18 -
164:21. Other “exception” reports
on People issues include turnover, training, CBL completion, diversity goals,
child labor violations, MCS, and performance evaluations. Harper Depo., 38:17-40:1. The objective of the STAR report is to make
sure that all stores are following the correct policies and procedures. Wigger Depo., 110:17-24, Exhibit 37.
People
Profit and Loss Reports, which track worker composition and turnover, are
generated for all Wal-Mart stores and Sam’s Clubs. Hottinger (30-b-6 Sam’s Club Policies and
Communication) Depo., 107:9-16.
Wal-Mart’s Internal Auditing Division audits Wal-Mart
and Sam’s Club stores to ensure that the stores are in compliance with all
policies and procedures, including personnel policies and procedures. Crawford (30-b-6 Sam’s Club Compensation)
Depo., 26:22-27:9. It conducts annual
audits on specific stores covering operational issues, as well as some
personnel issues. Wigger Depo., 57:23
Some of the store level audits
conducted by the internal audit group includes the STAR, MSMR, 52-week review
and RPM store visit form. Separate from
this, the audit department conducts
store audits, functional audits and financial audits. Wigger Depo., 72:14-73:1
District
managers conduct regular store tours to
ensure compliance with company expectations.
Harper (Org. Structure 30-b-6 Depo.) 166:3 - 13; Ludwig, Ex. 3
(WMHO715035). District managers
provide weekly store tour notes to their RVPs; the notes are maintained in the
regional office.
The
Wal-Mart People division in the Home Office creates a series of monthly
training sessions (“People Matters”) on personnel issues, which it broadcasts to every store for
mandatory viewing by store and personnel managers. Harper (Org. Structure 30-b-6 Depo.) 132:3 -
15. The purpose is to provide uniform
training to personnel managers in each Wal-Mart store on topics including
company culture (March 2002 -WMHO 598759), grass roots (August 2002-WMHO598763)
recruiting (July 2002-WMHO598762), open enrollment, temporary hires, military call-ups,
and retention of records(October 2001-WMHO598758).
Wal-Mart’s
Home Office operates an Ethics Hotline (1-800 number). Hass (Personnel Policies 30-b-6) Depo.,
111:12 - 112:2. All Open Door related
phone calls go through the Ethics Hotline and
it is available for employees of Wal-Mart, Sam’s Club, Supercenters and the specialty divisions for
reporting of issues relating to personnel, business conduct or unethical
conduct. Wesbecher Depo., 39:1-21,
40:1-4.
Wal-Mart
has a uniform Record Retention policy, consistent throughout all stores, and
People Division at Home Office specifies how documents are to be maintained, by
whom, and who is responsible. Keisha
Ho-Lung, People Division, on tape to all stores, October 2001, (WMHO
598758). All personnel files are to be
maintained in the same way and with pages in the same order. Roxie Wigger, on tape to all stores, Oct.
2001 (WMHO 598758).
Assistant
and store managers are regularly transferred among different facilities. Employees frequently transfer between Sam’s
Club and Wal-Mart stores and between field and Home Office. Crawford (30-b-6 Sam’s Club Compensation)
Depo., 59:22-60:1; Ludwig Dep. 101:3-16.
Performance
evaluation, pay adjustments, merit increases and promotion policy adjustment
follow the same policy for all Division 1 and specialty groups. Harper 57:8 - 58:7.
Wal-Mart’s
Home Office centrally controls the music, freezers and temperature in each of
the stores across the country. Carter
Depo., 243:6 - 244:12; Goodwin Depo., 270:20 - 272:17.
The
uniformity of Wal-Mart’s employment and personnel policies is further evidenced by the fact that the
patterns of discrimination against women are present in 49 of the 50
states. Bendick, Representation of
Women Among Managers at Wal-Mart: A Preliminary Analysis Based on EEO-1 Data
(hereinafter, “Bendick Report”), 10.
Moreover,
the degree to which Wal-Mart’s management is physically centralized at a
corporate headquarters is still further evidence of the centralization and
uniformity of Wal-Mart’s employment and personnel policies. Bendick Report, 16. In 1999, 15.4 percent of all Wal-Mart
managers were reported to be located at the company’s headquarters establishment,
compared to 8.1 percent for comparator firms.
Bendick Report, 16. The pattern
of centralization has been constant since at least 1975.
INTERROGATORY
NO. 3: State with
specificity each and every fact that supports, forms the basis, or otherwise
relates to Plaintiffs' contention that "female employees are paid less than
male employees who perform substantially similar work, with similar or lesser
skills and experience" at Wal-Mart, as alleged in Paragraph 26 of
Plaintiffs' Third Amended Complaint.
RESPONSE TO
INTERROGATORY NO. 3: Plaintiffs
incorporate by reference the General Objections and Responses set forth
above. Plaintiffs incorporate by
reference the responses to Interrogatory No. 1 and interrogatory responses
previously provided for the class member and fact witnesses. Plaintiffs incorporate by reference the
responses to all other interrogatories in Defendant’s Third Set of
Interrogatories. Plaintiffs specifically
reserve the right to rely on expert and other testimony that may address the
matters raised by this interrogatory.
Plaintiffs further object to this Interrogatory on the grounds that it
is unduly burdensome and oppressive to the extent that it asks respondents to
state with specificity each and every fact that supports, forms the basis, or
otherwise relates to Plaintiffs' contention that "female employees are
paid less than male employees who perform substantially similar work, with
similar or lesser skills and experience" at Wal-Mart, because this
information is obtainable from Defendant’s own records.
Without
waiving the foregoing General and Specific Objections, Vice
President of People for Division 1 Kevin Harper analyzed base pay for assistant
manager, fresh area manager, co-manager and store manager and found that women
were paid less than men in all positions.
Harper Depo., 89:6 - 92:25. WMHO662652.
While Wal-Mart claims to have made
no effort systemically to analyze wage disparities, those wage analyses
that it has conducted all reach the same
result. Harper Depo. Exhibit 7 -
Minority/Gender Pay Analysis (WMHO386574-624)(“average salaries for female and
minority males are below the overall average pay for most jobs”); Harper Depo. Exhibit 8 - Female District
Manager Salaries for Time in Position (WMHO 630760 - 69); Harper Depo. Exhibit 9 - District Manager
Average Salary by Time in Position (WMHO 630778).
The
failure to pay women equitably extends to women in the most senior management
positions. Jarrells-Porter Depo.,
129:4 - 20 (WMHO648214).
The
Women in Leadership Group identified perception of compensation differences
between men and women as an issue.
WMHO160584.
Women
have raised numerous complaints about gender inequity in pay in the
workplace. Schaffner Depo., 160:17 -
162:13; Seaman Depo., 239:11 - 24
(discussing assistant manager Desiree Cane’s complaint that her salary was
lower than a male management trainee/ assistant manager). See citations below. Many class members
testified that male employees doing the same or similar work were paid more
than they were. Adair Depo. 169:16-18
(male manager in training earns more than female manager in training at a store
in
Several
class members also testified that they observed that other female employees
were paid less than male employees doing the same or similar work. Adair Depo. 330:10-331:12 (male custodian
earns more than all female employees in a
INTERROGATORY
NO. 4: State with
specificity each and every fact that supports, forms the basis, or otherwise
relates to Plaintiffs' contention that "when women are promoted, on
average they are advanced later, and then more slowly, than similarly situated
male employees" at Wal-Mart, as alleged in Paragraph 27 of Plaintiffs'
Third Amended Complaint.
RESPONSE TO
INTERROGATORY NO 4: Plaintiffs
incorporate by reference the General Objections and Responses set forth
above. Plaintiffs incorporate by
reference the responses to Interrogatory No. 1 and interrogatory responses
previously provided for the class member and fact witnesses. Plaintiffs incorporate by reference the
responses to all other interrogatories in Defendant’s Third Set of
Interrogatories. Plaintiffs specifically
reserve the right to rely on expert and other testimony that may address the
matters raised by this interrogatory.
Plaintiffs further object to this Interrogatory on the grounds that it
is unduly burdensome and oppressive to the extent that it asks respondents to
state with specificity each and every fact that supports, forms the basis, or
otherwise relates to Plaintiffs' contention that "when women are promoted,
on average they are advanced later, and then more slowly, than similarly
situated male employees" at Wal-Mart where this information is more
readily obtainable form Defendant’s own records.
Without
waiving the foregoing General and Specific Objections, Wal-Mart
has recognized that there is a significant disparity in promotion rates for
women. See e.g. WMHO 363415, WMHO
391674-77, Retail Benchmarks on Diversity (WMHO160312, WMHO510431-38),
WMHO662652, Harper Depo. Exhibit 59 (WMHO665703 - 709). In the annual grassroots surveys,
employees repeatedly express high levels of concern about favoritism in the
stores with respect to distribution of work, promotions, overtime and
assignments. See Lem Albrecht Depo.,
Exhibts 170, 174 - 176.
Women have
been statistically underrepresented at Wal-Mart for at least the past 25
years. Bendick Report, 9. In 1999, women were significantly
underrepresented in managerial positions at Wal-Mart in 79.5 percent of all
Wal-Mart stores, and at Wal-Mart stores in 49 of the 50 states (Wal-Mart
operates no stores in the
Many
class members testified that they were promoted later and more slowly than male
employees. Adair Depo. 100:3, 7-16 (male
employee promoted to support manager over female employee who supervised him at
store in
Several
class members also testified that they observed other females struggle to win
promotions. Jennifer Johnson Depo. _____
(female co-manager in
The Women
in Leadership Group identified absence of career development, personal
development or career counseling as an issue.
WMHO160584. The Women
in Leadership Group found that Fast-Track Programs lack women as an issue. WMHO160584.
INTERROGATORY
NO. 5: State with specificity
each and every fact that supports, forms the basis, or otherwise relates to
Plaintiffs' contention that Wal-Mart does not "consistently post job and
promotional openings to ensure that all employees have notice of and an
opportunity to seek advancement or more desirable assignments and
training," as alleged in Paragraph 29(a) of Plaintiffs' Third Amended
Complaint.
RESPONSE TO
INTERROGATORY NO. 5: Plaintiffs
incorporate by reference the General Objections and Responses set forth
above. Plaintiffs incorporate by
reference the responses to Interrogatory No. 1 and interrogatory responses
previously provided for the class member and fact witnesses. Plaintiffs incorporate by reference the
responses to all other interrogatories in Defendant’s Third Set of
Interrogatories. Plaintiffs specifically
reserve the right to rely on expert and other testimony that may address the
matters raised by this interrogatory.
Without
waiving the foregoing General and Specific objections, many
Wal-Mart store positions are not included in the posting policy. Wal-Mart does not post openings to management
trainee positions, Harper Depo., 180:2 -
13. Kintzele (Promotions 30-b-6) Depo.
42:3 -8, or the First in Line Program.
Kintzele (Promotions 30-b-6) Depo., 42:25 - 43:2. Wal-Mart does not ordinarily post co-manager
positions, Harper Depo., 160:3 - 9;
Kintzele (Promotions 30-b-6) Depo: 42:19 - 21,
or assistant manager positions.
Harper Depo., 161:3 - 5; Kintzele (Promotions 30-b-6) Depo. 41:22 - 23.
Wal-Mart does not post specialty store management positions. Harper Depo. 173:10 - 12.
Wal-Mart
had no job posting for hourly positions until four or five years ago. Weaver Depo., (Hourly Promotions 30-b-6)
49:16 - 23. Wal-Mart posts only some of
the hourly positions: department managers and certain administrative
positions. Weaver Depo. Exhibit
318. Even for those positions that are
supposed to be posted, Wal-Mart allows the store managers to have unfettered
discretion not to post openings in hourly positions. Harper Depo., 118:12 - 119:16. Until recently, openings in a particular
store were posted only in that store. Weaver Depo., (Hourly Promotions 30-b-6)
95:2 - 95:24.
Similarly,
the Regional Vice President and the RPM can choose not to post store manager
positions on the MCS system. Harper
Depo., 155:11 - 23. Wal-Mart creates
exception reports to show which positions were filled without posting on the
MCS system. Harper Depo., 157:10 -
13. Wal-Mart reduced the number of days that
a position is posted on MCS from seven days to three. Harper Depo., 178:6 - 25.
Wal-Mart
knows that the lack of consistent job postings is a barrier for
women who want to advance. Jarrells-Porter Exhibit 28 (WMHO 650744). Wal-Mart’s
own documents demonstrate that job posting has been inconsistent.
Sam’s Club
hourly job openings are not consistently posted. Goodwin (Sam’s Club Field Operations) Depo.,
150:21-151:8. Assistant manager
positions at Sam’s Clubs are not posted.
Miller (Sam’s Club Field Operations) Depo., 220:12-14. Co-manager positions at Sam’s Clubs are not
posted. Miller (Sam’s Club Field
Operations) Depo., 220:9-11. Sam’s Club
general manager openings are not consistently posted. Miller (Sam’s Club Field Operations)
Depo.,179:2-180:7.
Optical
division hourly positions are not posted consistently. Pozar (30-b-6 Optical
Division Promotions) Depo., 45:15-48:18.
Vision center manager positions are not posted consistently. Pozar (30-b-6 Optical Division Promotions)
Depo., 66:9-67:12. Optical district
manager positions are not posted consistently.
Pozar (30-b-6 Optical Division Promotions) Depo., 82:20-83:7,
84:8-24. Optical district manager in
training positions are not posted consistently.
Pozar (30-b-6 Optical Division Promotions) Depo., 96:8-17.
Openings in
the photo division management training programs are not posted. Rosales (30-b-6 Photo Division Promotions)
Depo., 29:1-3, 53:14-18. Wireless photo
center manager positions are not posted consistently. Rosales (30-b-6 Photo Division Promotions)
Depo., 66:3-12. Photo division district
manager in training positions are not posted.
Rosales (30-b-6 Photo Division Promotions) Depo., 68:24-69:21. Photo division district manager positions
have not been posted consistently on MCS.
Rosales (30-b-6 Photo Division Promotions) Depo., 93:13-24. Photo division regional manager in training
positions are not posted. Rosales
(30-b-6 Photo Division Promotions) Depo., 100:12-14.
Prior
to 1998, hourly supervisor positions in TLE were not posted consistently. Guthrie (30-b-6 TLE Division Promotions)
Depo., 36:6-11, 37:17-23. TLE management
training positions are not posted.
Guthrie (30-b-6 TLE Division Promotions) Depo., 67:22-68:1. TLE district manager openings were not posted
prior to February 2001. Guthrie (30-b-6
TLE Division Promotions) Depo., 128:17-24; TLE openings are not posted for
lateral transfers. Warner (30-b-6 TLE
Division Transfers) Depo., 76:2-4.
District
manager trainee positions in shoes and jewelry are not posted. Heinle (30-b-6 Shoes and Jewelry Promotions)
Depo., 41:20-22. Shoes and jewelry
department manager positions may be filled without posting. Heinle (30-b-6 Shoes and Jewelry Promotions)
Depo., 93:11-16.
Pharmacy
technician I positions are not posted.
Perkins (30-b-6 Pharmacy Division Promotions) Depo., 26:4-8,
27:3-8. Pharmacy technician II positions
are not posted consistently. Perkins
(30-b-6 Pharmacy Division Promotions) Depo., 34:4-11. Pharmacy assistant manager positions are not
posted. Perkins (30-b-6 Pharmacy
Division Promotions) Depo., 43:12-14.
Prior to implementation of the MCS system, pharmacy division district
manager openings were not posted. Perkins
(30-b-6 Pharmacy Division Promotions) Depo., 77:14-21.
Job
posting is not used in the Neighborhood Markets. Harper Depo., 137:1 - 9.
Several
class members testified that job openings and promotional opportunities were
inconsistently posted, if at all. Furtado Depo. 75:1-21 (female sales associate
in New Mexico expresses interest in management training program to male
district manager, who gives her no information on entry requirements for the
program); Brooks Depo. 192:15-18 (no posting for support manager position at
store in
INTERROGATORY
NO. 6: State with
specificity each and every fact that supports, forms the basis, or otherwise
relates to Plaintiffs' contention that Wal-Mart relies on "unweighted,
arbitrary and subjective criteria . . . in making assignments, training, pay,
performance review and promotional decisions," as alleged in Paragraph
29(b) of Plaintiffs' Third Amended Complaint.
RESPONSE TO
INTERROGATORY NO. 6: Plaintiffs
incorporate by reference the General Objections and Responses set forth
above. Plaintiffs incorporate by
reference the responses to Interrogatory No. 1 and interrogatory responses previously
provided for the class member and fact witnesses. Plaintiffs incorporate by reference the
responses to all other interrogatories in Defendant’s Third Set of
Interrogatories. Plaintiffs specifically
reserve the right to rely on expert and other testimony that may address the
matters raised by this interrogatory.
Without
waiving the foregoing General and Specific objections, Wal-Mart
personnel policies permit the exercise of discretion to depart from company
requirements.
Compensation – Although Wal-Mart has
set compensation guidelines, Wal-Mart corporate policy allows Store Managers to
make decisions within those guidelines regarding salaries.
Wal-Mart
corporate policy dictates salary increases that are associated with particular
performance evaluation scores yet Assistant Managers with the same performance
evaluation scores will receive inconsistent percentage salary increases. Harper Depo., Exhibit 6 (WMHO 650667). Moreover, there is an inverse
relationship between years of service and pay for the highest paid Department
Managers. Harper Depo., Exhibit 4
(WMHO205119- 124). The Wal-Mart Home
Office is aware of the inconsistent treatment of employees in this regard.
Rising
Star Requirement - Until this year, Wal-Mart’s policy limited promotional
opportunities to those candidates who have been placed on the “Rising Star”
list. Harper Depo., Exhibit 35. The policy leaves the determination of
rising stars to the discretion of district and regional management, based on
only vague and excessively subjective criteria.
Rising Stars “[m]ust show high level of leadership skills” and “must be
recommended by their immediate supervisor as an individual who has the capacity
and desire to move into positions of greater responsibility.” Kintzele Depo. Exhibit 313, (WMHO217265
-280). Similarly, Wal-Mart policy
permits the use of arbitrary and standardless criteria to select Sam’s Club rising stars. Dolan (Sam’s Club Field Operations) Depo.,
229:10-24 (Sam’s Club Directors of Operations have discretion in recommending
salaried management to be rising stars); Dolan (Sam’s Club Field Operations)
Depo., 230:1-10, 4-17 (RPM made recommendation if heard an individual’s name mentioned
several times in a positive light).
There are no clear criteria for selecting TLE rising stars. Guthrie (30-b-6 TLE Division Promotions)
Depo., 115:15-20, Plaintiffs’ exh. 263 (at WMHO 551922). There are no guidelines for selecting
Division One rising stars, other than being promotable.. Weaver (30-b-6 Promotions) Depo., 80:2-6,
88:19-89:2. The guidelines for pharmacy
division rising stars are flexible.
Perkins (30-b-6 Pharmacy Division Promotions) Depo., 67:4-11.
Promotion
to Hourly Supervisor - Wal-Mart’s policies allow store managers to apply vague and excessively subjective
criteria in determining who to select for promotion to hourly supervisor
positions. Harper Depo., 143:7 - 22;
Bosler (30-b-6 Sam’s Club Management Training) Depo., 52:4-53:16 (no objective
criteria used to determine whether to promote hourly employees to team leader
positions).
Promotion
to Management Trainee - Wal-Mart policy provides no posting system for
management trainee positions, which are filled instead through a
tap-on-the-shoulder system. District
Managers and RPMs are allowed to rely on vague and ill-defined criteria in
selecting management trainees. Schaffner Depo., 103:22 - 104:10 ; Weaver Depo.,
101:21 - 103:13; Bosler (30-b-6 Sam’s Club Management
Training) Depo., 15:9-15, 24:4-9, 64:1-7 (Sam’s Club team leaders are selected
to enter management training based on their work ethic and top performance);
Miller (Sam’s Club Field Operations) Depo., 65:2-13 (Sam’s Club management
trainees selected if general or assistant manager sees potential); Guthrie
(30-b-6 TLE Division Promotions) Depo., 77:11-22, 80:3-18, 82:11-83:3 (criteria
for promotion to TLE management trainee are subjective); Goodwin (Sam’s Club
Field Operations) Depo., 236:10-14 (no clear guidelines); Goodwin (Sam’s Club
Field Operations) Depo., 183:15-23 (common sense relied on to decide who to
send to training program for promotable employees); Rosales (30-b-6 Photo
Division Promotions) Depo., 60:19-61:2 (recommendation made if, in manager’s
eyes, the employee was performing above standard).
Promotion
to Store Manager - Although Wal-Mart has a policy to use the MCS posting
system to fill store manager positions, candidates are subject to arbitrary and
excessively subjective exclusion from the system. Employees must obtain permission from their
supervisor in order to post for a position on the MCS system and will not be
considered without the supervisor’s recommendation. Harper Depo., 167:6 - 168:4; Harper
Exhibit 27 (WMHO366783); Kintzele (Promotions 30-b-6) Depo. 157:19 -
158:6. See Stumpf Depo. at 213:8 -
216:22, 224:10 - 225:21 (female co-manager told by District Manager that she
was not allowed to post on MCS for store manager positions because RVP would
not allow managers to move from newly open stores, although male managers
subsequently allowed to).
In
selecting store managers and general managers, Wal-Mart’s policy permits
district managers and directors of operations to rely on ambiguous and
excessively vague subjective criteria. District managers look for
“leadership” ability in store manager candidates. Kintzele (Promotions 30-b-6) Depo., 193:22 -
194:6. District managers rely on similarly vague and standardless criteria in
determining which candidates to recommend for promotion. Riggs Dep. 143:19-24 -
144:1-11; Miller (Sam’s Club Field
Operations) Depo., 174:6-176:6 (describing why male was selected for a general
manager position); Miller (Sam’s Club Field Operations) Depo., 171:11-172:10
(describing why Todd West was selected for a general manager position).
Specialty
Promotions - Similarly, Wal-Mart policy allows vague and excessively
subjective criteria to be used for selection of specialty managers. Guthrie (30-b-6 TLE Division Promotions)
Depo., 40:21-41:12, 42:7-43:14 (there are no hard and fast criteria for
promotions to TLE department managers); Guthrie (30-b-6 TLE Division
Promotions) Depo., 53:6-23, 56:4-15, 58:11-24, 60:1-6 (criteria for promotion
to TLE service manager are standardless); Guthrie (30-b-6 TLE Division
Promotions) Depo., 60:7-61:1 (criteria for promotion to TLE support manager are
highly subjective and vague); Warner (30-b-6 TLE Division Transfers) Depo.,
42:24-43:15 (approval of TLE transfer request dependant on personal opinion of
decision-maker); Heinle (30-b-6 Shoes and Jewelry Promotions) Depo.,
25:22-26:2, 28:10-14, 32:4-9 (requirements for promotion to jewelry or shoes
department manager depend on the person doing the interview); Heinle (30-b-6
Shoes and Jewelry Promotions) Depo., 51:4-9, 52:6-9 (requirements for promotion
to shoes and jewelry district manager trainee depend on the person doing the
interview); Weaver (30-b-6 Promotions) Depo., 69:17-23, 72:5-6 (attitude is
main criteria used in deciding whether to promote employee to department
manager); Weaver (30-b-6 Promotions) Depo., 101:21-102:3, 103:5-9 (leadership
ability, attitude and being an overall good associate are criteria used to
recommend promotion to Division One management training program); Weaver
(30-b-6 Promotions) Depo.,105:11-106:1 (comments on evaluation are more
important than rating in deciding whether an employee should be promoted into
management training); Perkins (30-b-6
Pharmacy Division Promotions) Depo., 24:20-25:8 (attitude is a criteria for
promotion from pharmacy sales associate to OTC manager).
Several class members testified that they
were subjected to arbitrary and/or excessively subjective and vague criteria
when attempting to win promotions or raises.
INTERROGATORY
NO. 7: State with
specificity each and every fact that supports, forms the basis, or otherwise
relates to Plaintiffs' contention that "where Wal-Mart policy states
objective requirements, these requirements are often applied in an inconsistent
manner and ignored at the discretion of management," as alleged in
Paragraph 29(b) of Plaintiffs' Third Amended Complaint.
RESPONSE TO
INTERROGATORY NO. 7: Plaintiffs
incorporate by reference the General Objections and Responses set forth
above. Plaintiffs incorporate by
reference the responses to Interrogatory No. 1 and interrogatory responses
previously provided for the class member and fact witnesses. Plaintiffs incorporate by reference the
responses to all other interrogatories in Defendant’s Third Set of
Interrogatories. Plaintiffs specifically
reserve the right to rely on expert and other testimony that may address the
matters raised by this interrogatory.
Without
waiving the foregoing General and Specific Objections, while some
Wal-Mart personnel policies incorporate standards or minimum requirements,
these requirements may not be consistently applied. Because of the close monitoring of all field
operations, senior management is aware of this inconsistent application of
standards.
Promotion
to Store Manager - The MCS posting system includes an assessment test as
well as minimum criteria. Harper Exhibit
25. However, Regional personnel may add
additional criteria for positions and those criteria need not be disclosed to
the applicants. Harper Depo. 166:1 -
167:5. Even if a candidate does
not pass the assessment, he still may be promoted to store manager. Kintzele (Promotions 30-b-6) Depo.,
156:8-19.
While
Wal-Mart has uniform promotion guidelines for the selection of store
management, district managers may depart from the guidelines “where it is
appropriate.” Harper Depo., 214:21-23;
Posting
of Hourly Jobs - Wal-Mart policy requires that hourly jobs in the stores be
posted unless there is “just cause” not to do so. Harper Depo., 117:13-17. Wal-Mart gives store managers discretion not
to post positions if they choose not to.
Harper Depo., 118:12 - 119:16.
To qualify
for posting into an hourly position, Wal-Mart’s corporate policy requires that
an associate must have been in their current position for six months, have no
documented coaching during the prior 12 months, and have a standard or above
standard evaluation. WMHO 153522. Wal-Mart permits store managers to waive
these requirements. Harper Depo 124:4 -
10. The no active coaching requirement
is not followed consistently. Goodwin
(Sam’s Club Field Operations) Depo., 146:8-18, Goodwin exh. 7 (Sam’s Club); Weaver
(30-b-6 Promotions) Depo., 109:21-110:7 (Division One). Similarly, the threshold evaluation score
for promotion is not consistently required.
Miller (Sam’s Club Field Operations) Depo., 187:14-188:5 (promotions to
Sam’s Club assistant manager); Weaver (30-b-6 Promotions) Depo., 110:12-111:1
(Division One promotions). The
requirement that an employee be in his or her current position for six months
in order to be eligible for a promotion may be waived. Jewelry Division Promotions (30-b-6 Shoes and
Jewelry Division Promotions) Depo., 25:12-21, 108:8-109:16; Weaver (30-b-6
Promotions) Depo., 107:7- 108:16, 112:22-113:4,
Exhibit 318.
Many class
members testified that they observed or were told that “policies” or
“guidelines” could be waived at the discretion of management. Adair Depo. 167:5-14 (relocation requirement
for new graduates of assistant manager training program in
INTERROGATORY
NO. 8: State with
specificity each and every fact that supports, forms the basis, or otherwise
relates to Plaintiffs' contention that Wal-Mart utilizes "gender
stereotypes in making employment decisions such as assignments, promotions, pay
and training," as alleged in Paragraph 29(c) of Plaintiffs' Third Amended
Complaint.
RESPONSE TO
INTERROGATORY NO. 8: Plaintiffs
incorporate by reference the General Objections and Responses set forth
above. Plaintiffs incorporate by
reference the responses to Interrogatory No. 1 and interrogatory responses
previously provided for the class member and fact witnesses. Plaintiffs incorporate by reference the
responses to all other interrogatories in Defendant’s Third Set of
Interrogatories. Plaintiffs specifically
reserve the right to rely on expert and other testimony that may address the
matters raised by this interrogatory.
Without
waiving the foregoing General and Specific Objections, at the
Walton Institute, managers were trained that the absence of women in senior
management was a result of men being “more aggressive in achieving those levels
of responsibility” than women.
WMHO715288. Questions asked by
attendees about diversity in the Walton Institute sessions reflect the
frequently-expressed perception that any effort to promote women will mean
promoting unqualified candidates (“lowering standards”) and disadvantaging
white men. WMHO 715256-715262,
715287.
A
study by Diversity Management, Inc. surveyed Walton Institute trainees about
obstacles to obtaining diversity goals.
The responses reflect that there is still a strong “good ol’ boy
philosophy” and that Operations management are “closed minded” to diversity. WMHO 715283-715285. “Some DMs who don’t have any or very few
female store managers don’t seem personally comfortable with women in
leadership roles, which is more of a problem as the pool of qualified assistant
managers diversifies.” WMHO715410. The survey also reflects that women more
strongly than men perceive that women are disadvantaged within the Wal-Mart
system. WMHO 715445 - 455.
The
corporate mentoring program, “Women in Leadership,” identified as an issue that
career decisions are made for associates based on gender. For example, “men are interviewed as
replacements, women are viewed as support;” “opportunities are not offered to
women, if there is risk of failure;” “stereotypes limit opportunities offered
to women.” WMHO160584.
Some
Wal-Mart male managers professed
stereotypical views of the preferences of female employees as a group. John Butler testified that women
don’t apply for management positions because their family situations don’t
allow them to take on management responsibilities or the management schedule
doesn’t appeal to them because they can’t be home with their kids.
Several
class members testified that they were subjected to gender stereotypes when
seeking better assignments, promotions, higher pay and/or training. Durfey Depo. 123:13-124:3, 125:8-13 (female
assistant managers at store in Utah not allowed to staff night receiving alone,
but male assistant managers are); Durfey Depo. 128:18-129:2, 192:21-193:3
(female assistant manager in
INTERROGATORY
NO. 9: State with
specificity each and every fact that supports, forms the basis, or otherwise
relates to Plaintiffs' contention that Wal-Mart engages in
"[p]re-selection and 'grooming' of male employees for advancement,
favorable assignments and training," as alleged in Paragraph 29(d) of
Plaintiffs' Third Amended Complaint.
RESPONSE TO
INTERROGATORY NO. 9: Plaintiffs
incorporate by reference the General Objections and Responses set forth
above. Plaintiffs incorporate by
reference the responses to Interrogatory No. 1 and interrogatory responses
previously provided for the class member and fact witnesses. Plaintiffs incorporate by reference the
responses to all other interrogatories in Defendant’s Third Set of
Interrogatories. Plaintiffs specifically
reserve the right to rely on expert and other testimony that may address the
matters raised by this interrogatory.
Without
waiving the foregoing General and Specific objections, until this
year, promotional opportunities were limited to those candidates who have been
placed on the “Rising Star” list. Harper
Depo., Exhibit 35, 257:14-17; Ellison
Dep. 173:3-7. At higher levels,
Wal-Mart undertakes succession planning, which pre-selects employees for
special attention in anticipation of future promotions. See e.g. WMHO5878 - 5936.
The
Management Training Program is the gateway to all salaried management positions
within Wal-Mart. Wal-Mart does not post
openings or make information available to employees on how to get into the
program. Harper Depo., Exhibit 29
(WMHO 649821); Harper Depo. 204:19 -22.
Instead, the management trainees are selected through a
tap-on-the-shoulder system. Men are
disproportionately selected for this program.
Harper Depo. Exhibit 52 (WMHO
632718-723). District Managers are given complete latitude in selecting people
to enter the management training program. Their selections are only monitored for
quantity and not quality of participants.
Schwindt Dep. 134:15-18; 135:24-25-136:1-5; 195:13-25 - 196:1-4.
Wal-Mart’s job posting policy does not
prohibit a manager from pre-selecting the successful candidate prior to posting
a position. Harper Depo, 120:20 -
25. Although District Manager positions
may be posted, typically the decision of who will be made District Manager has
already occurred. Ruiz Dep. Ex. 7
(WMHO642899-901).
Male
employees are frequently promoted to positions for which they did not
apply. See e.g. Bosler (30-b-6 Sam’s
Club Management Training) Depo., 32:17-33:5, 36:9-24, 37:13-23 (Mark Bosler);
Oshier (Sam’s Club Field Operations) Depo., 261:16-24 (Alan Oshier); Miller
(Sam’s Club Field Operations) Depo.,131:9-20, 133:9-12, 135:19-136:8,
138:24-139:13, 169:11-16 (Mike Miller); Miller (Sam’s Club Field Operations)
Depo., 163:24-164:5, 165:2-166:8 (Rob Tinnus); Miller (Sam’s Club Field
Operations) Depo., 172:11-20 (Alex Mauer); Dolan (Sam’s Club Field Operations)
Depo.. 25:16-19, 26:8-16, 26:20-24, 27:21-28:7, 31:20-32:3, 43:20-44:6,
49:22-507 (Ben Dolan); Rosales (30-b-6 Photo Division Promotions) Depo.,
14:11-16, 16:12-17:2 (Michael Rosales); Perkins (30-b-6 Pharmacy Division
Transfers) Depo., 14:10-16, 16:20-17:1, 19:24-20:2 (David Perkins); Warner
(30-b-6 TLE Division Transfers) Depo., 11:10-15. Male associates are approached to apply for
positions before they are even posted.
Annatone Dep. 51:23-25 - 52:1-7; 54:24-25 - 55:1-3; 63:11-19.
Male
employees obtain favorable assignments through personal friendships and
connections. Oshier (Sam’s Club Field
Operations) Depo., 153:17-9 (Brian Lothamer); Goodwin (Sam’s Club Field
Operations) Depo., 205:12-206:4 (Alan Oshier); Dolan (Sam’s Club Field
Operations) Depo., 37:6-16 (Ben Dolan); Rosales (30-b-6 Photo Division
Promotions) Depo., 15:21-16:1 (Michael Rosales).
Several
class members testified that they observed male employees who were groomed or
pre-selected for advancement. Dukes
Depo. 320:20-321:22 (preselection of employees to fill open positions
discourages female employee in
In the annual grassroots
surveys, employees repeatedly express high levels of concern about favoritism
in the stores with respect to distribution of work, promotions, overtime and
assignments. See Lem Albrecht Depo.,
Exhibits 170, 174 - 176.
INTERROGATORY
NO. 10: State with
specificity each and every fact that supports, forms the basis, or otherwise
relates to Plaintiffs' contention that Wal-Mart has "largely
sex-segregated job categories and departments," as alleged in Paragraph
29(e) of Plaintiffs' Third Amended Complaint.
RESPONSE TO
INTERROGATORY NO. 10: Plaintiffs
object to this Interrogatory as overly broad, unduly burdensome, and
premature. Plaintiffs incorporate by
reference the responses to Interrogatory No. 1 and interrogatory responses
previously provided for the class member and fact witnesses. Plaintiffs incorporate by reference the
responses to all other interrogatories in Defendant’s Third Set of
Interrogatories. Plaintiffs specifically
reserve the right to rely on expert and other testimony that may address the
matters raised by this interrogatory.
Plaintiffs further object to this Interrogatory on the grounds that it
is unduly burdensome and oppressive to the extent that it asks respondents to
state with specificity each and every fact that supports, forms the basis, or
otherwise relates to Plaintiffs' contention that Wal-Mart has "largely
sex-segregated job categories and departments," where this information is
more readily obtainable form Defendant’s own records
Without
waiving the foregoing General and Specific Objections, Plaintiffs respond as
follows: Wal-Mart’s personnel database demonstrates that the position
of cashier is predominantly female. Women are more likely than men to work in
the front end. Dolan (Sam’s Club Field
Operations) Depo., 152:6-9, Dolan Depo. Exh. 7;
The
position of hourly Personnel Manager in the stores is 94.7 % female.
Between
1999 and 2002, between 91% and 96% of Meat and Deli Manager were male. Harper Depo., Exhibit 50 (WMHO 646853). In contrast, Specialty Department Managers
are 89% female, and Department Managers overall are 78% female. Harper Depo. Exhibit 49 (WMHO 377069).
The
photo manager position is frequently filled by women. Oshier (Sam’s Club Field Operations) Depo.,
52:14-21, 53:19-15 (describing individuals who have filled the photo manager
position in Sam’s Club no. 6612).
Most
Rising Star Assistant Managers are responsible for “hardlines.” Harper Depo. Exh. 46. Wal-Mart’s monthly reports show counts for
position by gender.
Harper Depo. Exhibits 52 and 55.
There
are no female Divisional Vice Presidents nor has there ever been. Swanson Depo., _____; Harper (Org. Structure
30-b-6) Depo., 231:1 -5. Women represent
fewer than 6% of the Regional Vice Presidents and only 9.5% of the District
Managers. Harper Depo. Exhibits 52 and
55.
Nearly
every class member testified that job categories and departments are
sex-segregated within stores. Adair
Depo. 185:2-18, 242:18-243:3 (female assistant manager in California only assigned
to “hardlines” [furniture, fabrics, domestics] and “softlines” [clothing, never
to sporting goods or hardware); Adair Depo. 186:15-18, 195:4-9 (female employee
never observed a female assistant manager over sporting goods, hardware, or
garden at a store in California); Furtado Depo. 326:14-327:8 (male assistant
manager tells female associate that Wal-Mart would not “waste” a male employee
in the domestics department); Durfey Depo. 208:2-6 (female assistant managers
at store in Utah were not assigned to supervise sporting goods, hardware,
garden); Lizzio Depo. 55:9-12, Odle Depo. 58:15-16 (low-paying demonstrator
position at Sam’s Clubs in New York and Texas almost exclusively filled by
women); Lund Depo. 291:6-15, 292:4-7, 293:11-16, 296:8-11 (sporting goods, lawn
and garden, and hardware almost exclusively male; softlines and cashiers almost
exclusively female at store in Missouri); Page Depo. 116:16-20, 117:13-20,
297:9-13 (at stores in Oklahoma and California, females hold almost all
positions at registers, in customer service, clothing departments, lingerie;
males hold almost all positions in automotive, grocery; only female managers
were over the front end); Page Depo. 297:9-13 (store manager in California
tells employees that she intends to hire a man for an open department manager
position in sporting goods); Farmer Depo. 47:7-11, 122:9-124:22 (female
employee in Kansas repeatedly denied opportunity to join TLE management
training program despite her excellent evaluations, whereas at least six male employees
with less experience are put into the program); Dukes Depo. 372:18-373:20
(female employee in California observes that female employees primarily staff
softlines, cosmetics, courtesy desk, and cash office); Lela Smith Depo.
289:5-12 (female Sam’s Club employee in Illinois applies for transfer to
receiving area manager position but granted transfer to front end manager
position instead); Furtado Depo. 114:16-115:14, 233:18-234:5 (female management
trainee in New Mexico promised assignment in receiving area, but then
reassigned to apparel; male trainee assigned to receiving); Moody Depo.
175:9-177:12 (female district manager for shoes and jewelry in Mississippi has
only one male department manager over either shoes or jewelry department in the
approximately 25 departments she supervises); Bernarde Depo. 294:11-16 (female
Sam’s Club employee in Wisconsin observes that almost all female employees are
cashiers, whereas men staff most of the rest of the store); Zapatka Depo.
250:6-25 (female assistant manager of Sam’s Club in Washington observes that
female employees are assigned almost exclusively to positions as cashiers,
demonstrators, or bakery employees; male employees are assigned to the tire
shop, meat department, freezer/cooler department, and as cart pushers);
Lolmaugh Depo. _____ (female employee who served on hiring committee at store
in Indiana was trained to steer men into departments such as stocking,
shipping, receiving, lawn and garden, and hardware; women are steered into
departments such as fabrics and crafts, shoes and jewelry, bakery, softlines,
and cashiering); MacDonald Depo. _____ (all employees at store in
This
widespread sex-segregation is a barrier to promotion for many women, since
employees are more frequently promoted into management from the traditionally
“male” jobs and departments. Adair Depo.
195:4-9 (management of departments such as Garden, Hardwares, and Sporting
Goods is a stepping stone to promotion to support manager).
INTERROGATORY
NO. 11: State with
specificity each and every fact that supports, forms the basis, or otherwise
relates to Plaintiffs' contention that Wal-Mart engages in "[d]eterrence
and discouragement of female employees from seeking advancement, training, and
favorable assignments and pay," as alleged in Paragraph 29(f) of
Plaintiffs' Third Amended Complaint.
RESPONSE TO
INTERROGATORY NO. 11: Plaintiffs
incorporate by reference the General Objections and Responses set forth
above. Plaintiffs incorporate by
reference the responses to Interrogatory No. 1 and interrogatory responses
previously provided for the class member and fact witnesses. Plaintiffs incorporate by reference the
responses to all other interrogatories in Defendant’s Third Set of
Interrogatories. Plaintiffs specifically
reserve the right to rely on expert and other testimony that may address the
matters raised by this interrogatory.
Without
waiving the foregoing General and Specific Objections, Wal-Mart recognized at least a
decade ago that relocatability was no longer needed for business reasons and
that maintaining the requirement was a
barrier to the advancement of women. See
S.Walton, Made in
Wal-Mart
concedes that the inability to relocate can negatively affect the speed with
which an employee moves up in the company.
Jarrells-Porter Depo. 105:13-18.
This
policy includes the requirement that management trainees not be placed as
assistant managers in stores in which they were hourly associates. Harper Depo., 239:18 - 240:10; Harper Depo
Exhibit 42. However, it is not a necessary
management practice to assign an assistant manager to store different from
where they served as an hourly employee.
Weaver (Promotions 30-b-6) Depo. 15:13-20, 85:4 - 87:5.
Since
the filing of this lawsuit, Wal-Mart’s official policy has shifted to treating
relocatability as a “preferred” but not required position. Harper Depo. Exhibit 44. The change in “official” policy appears to be
a response to the lawsuit. See Harper Depo. Exhibit 48 (WMHO650820). Wal-Mart’s change in policy, in the face of
litigation, underscores that the
“requirement” was not necessary to meet their business needs.
While
Wal-Mart has, on and off, had a policy
to allow one Resident Assistant Manager per store, Harper Depo., Exhibit 43
(WMHO 215699)- Harper (Org. Structure 30-b-6 Depo.) 169:22 - 170:25, 171:25
- 173:12, the record reflects that the policy was at best half-heartedly
implemented and primarily as window-dressing. Wal-Mart has not consistently
communicated this policy to the field.
Schaffner Depo. 181:17 - 182:4.
There has been no publicity or posting of the policy to the hourly
associates since at least 1996. Curran
(Resident Asst. Mgr 30-b-6) Depo, 55: 14 - 20. Wal-Mart has taken no steps to
encourage individuals to avail themselves of the Resident Assistant Manager
program. Curran (Resident Asst. Mgr
30-b-6) Depo, 82:25 - 83:5. There are
fewer people in the program today than in the mid-90s. Harper Depo., 246:11 - 17. See response to Interrogatory No. 14 re
disparate application of relocation requirement.
Other
Wal-Mart policies also deter and discourage women. Employees must obtain permission from their
supervisor in order to post for a position on the MCS system and will not be
considered without the supervisor’s recommendation. Harper Depo., 167:6 - 168:4. Wal-Mart
does not post openings in the management training program nor does it provide
written information to hourly associates about how to get into the
program. Harper Depo., Exhibit 29 (WMHO
649821); Harper Depo. 204:19 -22.
Several class
members testified that various policies and practices discouraged them from
seeking promotions, favorable assignments and/or raises. Adair Depo. 130:5-9 (male store manager in
Several
class members testified that Wal-Mart disregarded its “no quit” policy, which
states that no employee should be allowed to quit without first being
encouraged to remain with the company.
Women were allowed to quit with no exit interview or encouragement to
stay. Adair Depo. 324:2-3 (female
assistant manager in
INTERROGATORY
NO. 12: State with
specificity each and every fact that supports, forms the basis, or otherwise relates
to Plaintiffs' contention that Wal-Mart "[p]rovid[es] less training and
support to female employees and managers than that given to male employees and
managers," as alleged in Paragraph 29(i) of Plaintiffs' Third Amended
Complaint.
RESPONSE TO
INTERROGATORY NO. 12: Plaintiffs
incorporate by reference the General Objections and Responses set forth
above. Plaintiffs incorporate by
reference the responses to Interrogatory No. 1 and interrogatory responses
previously provided for the class member and fact witnesses. Plaintiffs incorporate by reference the
responses to all other interrogatories in Defendant’s Third Set of
Interrogatories. Plaintiffs specifically
reserve the right to rely on expert and other testimony that may address the
matters raised by this interrogatory.
Without
waiving the foregoing General and Specific Objections, several class members testified
that they received less training and support than male employees. Adair Depo. 154:5-11 (female employee
promoted to support manager in
INTERROGATORY
NO. 13: State with specificity each and every fact that supports,
forms the basis, or otherwise relates to Plaintiffs' contention that Wal-Mart
"[h]arass[es] female employees interested in advancement and subject[s]
them to a hostile work environment," as alleged in Paragraph 29(j) of
Plaintiffs' Third Amended Complaint.
RESPONSE TO
INTERROGATORY NO 13: Plaintiffs
incorporate by reference the General Objections and Responses set forth
above. Plaintiffs incorporate by
reference the responses to Interrogatory No. 1 and interrogatory responses
previously provided for the class member and fact witnesses. Plaintiffs incorporate by reference the
responses to all other interrogatories in Defendant’s Third Set of
Interrogatories. Plaintiffs specifically
reserve the right to rely on expert and other testimony that may address the
matters raised by this interrogatory.
Without
waiving the foregoing General and Specific Objections, male
district and store managers go out to strip clubs during the year-beginning and
holiday company meetings. Riggs. Dep.
196:1-5; Jesse James Brown Dep. 185:8-12.
Seaman Dep. 321:1-3; Sherman Depo., 259:10-23; Schaffner Depo., 194:19 - 195:9; Sims Depo.,
185:3-14. See Howard Depo., 180:16 - 190:7.
Upper level
managers within the company go on annual hunting trips (where there may be a
handful of women at the most). Tompkins
Depo. 159:24-25 - 160:1. The events are “team-building” activities, Swanson Depo. ____, and a reward for senior
managers. Schwindt Depo. , 58:
3-14.
Several
class members testified to experiencing sexual harassment and being subjected
to a hostility that was not directed at male employees. Adair Depo. 180:7-12 (female assistant
manager subjected to hostile work environment by male district manager in
INTERROGATORY
NO. 14: State with
specificity each and every fact that supports, forms the basis, or otherwise
relates to Plaintiffs' contention that Wal-Mart's "relocation policy is
applied disparately between male and female employees, to the disadvantage of
female employees," as alleged in Paragraph 29(k) of Plaintiffs' Third
Amended Complaint.
RESPONSE TO
INTERROGATORY NO 14: Plaintiffs
incorporate by reference the General Objections and Responses set forth
above. Plaintiffs incorporate by
reference the responses to Interrogatory No. 1 and interrogatory responses
previously provided for the class member and fact witnesses. Plaintiffs incorporate by reference the
responses to all other interrogatories in Defendant’s Third Set of
Interrogatories. Plaintiffs specifically
reserve the right to rely on expert and other testimony that may address the
matters raised by this interrogatory.
Without
waiving the foregoing General and Specific Objections, male
employees are placed in their preferred geographic locations. Goodwin (Sam’s Club Field Operations) Depo.,
217:19-219:21; Oshier (Sam’s Club Field Operations) Depo., 261:1-15, 262:9
(Alan Oshier); Oshier (Sam’s Club Field Operations) Depo., 153:17-9 (Brian
Lothamer).
Female
employees, on the other hand, are frequently frustrated in their attempts to
win promotions by the relocation policy. Adair Depo. 167:5-14 (relocation
requirement for new graduates of assistant manager training program can be
waived at discretion of district manager); Furtado Depo. 107:3-11, 163:9-11,
232:4-7 (male district manager tells female management trainee in New Mexico
that she cannot be promoted in the same store where she trained after she
informs him she is unable to relocate, although she observed male trainee
promoted in store where he trained, and despite the fact that there are two
open positions at that store); Bell Depo., ____ (female employee told that she
cannot attend management training unless she can relocate for position three
hours away while male employee allowed to promote from hourly to assistant
manager in the same store); Delaney-Rosser Depo. 362:18-363:11 (female
applicant to management training program in Louisiana told she must relocate to
a different store for training, though she knows a male management trainee in
Virginia who was not required to relocate); Earwood Depo. 219:15-19 (two male
assistant manager trainees in
INTERROGATORY
NO. 15: State with
specificity each and every fact that supports, forms the basis, or otherwise
relates to Plaintiffs' contention that Wal-Mart "[r]etaliat[es] against
female employees who have complained either internally or externally about
Wal-Mart's treatment of its female employees," as alleged in Paragraph
29(l) of Plaintiffs' Third Amended Complaint.
RESPONSE TO
INTERROGATORY NO 15: Plaintiffs
incorporate by reference the General Objections and Responses set forth
above. Plaintiffs incorporate by
reference the responses to Interrogatory No. 1 and interrogatory responses
previously provided for the class member and fact witnesses. Plaintiffs incorporate by reference the
responses to all other interrogatories in Defendant’s Third Set of
Interrogatories. Plaintiffs specifically
reserve the right to rely on expert and other testimony that may address the
matters raised by this interrogatory.
Without
waiving the foregoing General and Specific Objections, many class members experienced or
observed retaliation after making complaints about Wal-Mart's policies and
practices. Adams Depo. 216:2-15 (male
district manager in Nevada tells female co-manager that she will be fired if
she doesn’t transfer immediately to another district, after female co-manager
writes letter of complaint to district manager’s supervisor); Adams Depo.
204:8-15 (male district manager threatens female employee with termination
after she disagrees with a coaching he gives her); Delaney-Rosser Depo.
132:16-133:4 (after female assistant manager in Texas complains about
discriminatory assignment to the graveyard shift, male store manager and
district manager force her to transfer); Lizzio Depo. 155:2-12 (after female
Sam’s Club employee in New York complains about being passed over for promotion
in favor of less-qualified male, she receives lower annual raise); Lund Depo.
226:16-21, 227:9-18, 228:14-22 (female employees of photo center at Missouri
store have their hours reduced after complaining about sexual harassment by
male photo center manager; sole male photo center employee has his hours
increased); Profit Depo. 198:4-9 (male store manager retaliates against female
employee in
Wal-Mart
has itself found that many employees generally do not trust the Open Door
process. See e.g. Lem Albrecht Depo.
Exhibit 163 (WMHO219955); Wesbecher
(Open Door 30-b-6) Depo. Exhibit 241.
INTERROGATORY
NO. 16: State with
specificity each and every fact that supports, forms the basis, or otherwise
relates to Plaintiffs' contention that Wal-Mart engages in "a pattern of
unequal assignments, pay, training, and advancement opportunities" for
women as alleged in Paragraph 29 of Plaintiffs' Third Amended Complaint.
RESPONSE TO
INTERROGATORY NO. 16: Plaintiffs incorporate by reference
the General Objections and Responses set forth above. Plaintiffs incorporate by reference the
responses to Interrogatory No. 1 and interrogatory responses previously
provided for the class member and fact witnesses. Plaintiffs incorporate by reference the
responses to all other interrogatories in Defendant’s Third Set of
Interrogatories. Plaintiffs specifically
reserve the right to rely on expert and other testimony that may address the
matters raised by this interrogatory.
Without
waiving the foregoing General and Specific Objections, the
patterns of discrimination against women are present in 49 of the 50
states. Bendick, Representation of
Women Among Managers at Wal-Mart: A Preliminary Analysis Based on EEO-1 Data
(hereinafter, “Bendick Report”), 10. Pay
and promotion inequity are consistent across the company. Harper Depo. Exhibit 7 - Minority/Gender Pay
Analysis (WMHO386574-624) (“average salaries for female and minority males are
below the overall average pay for most jobs”);
Harper Depo., Exhibits 58
(Gap Analysis) (WMHO665710) and Exhibit 59 (Division 1 Operations Gap
Analysis/Action Plan)(WMHO665703-709).
Fewer women than men are promoted.
Bosler (30-b-6 Sam’s Club Management Training) Depo., 84:17-85:5 (Only
approximately one-quarter of the management trainees that Mark Bosler approved
while Director of Operations have been women)
Senior
management is fully aware of disparate pattern based upon regular reports
received, site visits and management meetings.
Class
members in management positions had the opportunity to observe the lack of
female representation in management.
Furtado Depo. 220:22-221:2, 277:18-278:2 (female management trainee
collects data on percentage of women in management and concludes that
discrimination against women has reached “epidemic” proportions); Melissa
Howard Depo. 342:6-13 (female manager was the only female manager at several
stores and often the only female manager within several districts). Furtado Exh. 5, PWM 0004432-35 (visual
representation of the low numbers of women in management positions nationwide).
INTERROGATORY NO. 17: State with specificity each and every fact that supports, forms the basis, or otherwise relates to Plaintiffs' contention that "Wal-Mart has maintained a system for making decisions about promotions, assignments, transfers and compensation which is excessively subjective and which has had a disparate impact on female employees . . . [and] that less discriminatory alternatives exist that could equally serve any alleged necessity," as alleged in Paragraph 102 of Plaintiffs' Third Amended Complaint.
RESPONSE TO INTERROGATORY NO. 17: Plaintiffs
incorporate by reference the General Objections and Responses set forth
above. Plaintiffs incorporate by
reference the responses to Interrogatory No. 1 and interrogatory responses
previously provided for the class member and fact witnesses. Plaintiffs incorporate by reference the
responses to all other interrogatories in Defendant’s Third Set of
Interrogatories. Plaintiffs specifically
reserve the right to rely on expert and other testimony that may address the
matters raised by this interrogatory.
Without
waiving the foregoing General and Specific Objections, Wal-Mart
senior management is fully aware of the patterns of disparate treatment based
upon their own internal reports and comparisons with their competitors. Harper
Depo. Exhibits 63 (510430-38);
Dated:
By:
Jocelyn
D. Larkin
THE IMPACT FUND
SHEILA THOMAS
EQUAL RIGHTS ADVOCATES
STEVE STEMERMAN
ELIZABETH LAWRENCE
DAVIS, COWELL & BOWE
JOSEPH SELLERS
CHRISTINE WEBBER
COHEN, MILSTEIN, HAUSFELD
& TOLL
STEPHEN TINKLER
MERIT BENNETT
TINKLER & BENNETT
DEBRA GARDNER
Attorneys for Plaintiffs