JOCELYN D.
LARKIN, CA Bar No. 110817
THE IMPACT
FUND
125
University Avenue
Berkeley, CA
94710
Phone: (510)845-3473
Fax: (510)845-3654
SHEILA
THOMAS, CA Bar No. 161403
DORIS NG, CA
Bar No. 169544
EQUAL RIGHTS
ADVOCATES
1663 Mission
Street, Suite 250
San
Francisco, CA 94103
Phone: (415)621-0672
Fax: (415)621-6744
STEVE STEMERMAN, CA Bar No.067690
ELIZABETH LAWRENCE, CA Bar No. 111781
DAVIS, COWELL & BOWE
100 Van Ness Avenue, 20th Floor
San Francisco, CA 94102
Phone: (415)626-1880
Fax: (415)626-2860
JOSEPH
SELLERS
DEBORAH
VAGINS
COHEN,
MILSTEIN, HAUSFELD & TOLL
1100
New York Ave, #500 – West Tower
Washington,
D.C. 20005-3964
Phone: (202)408-4600
Fax: (202) 408-4699
STEPHEN
TINKLER
MERIT
BENNETT
TINKLER
& BENNETT
309
Johnson Street
Santa
Fe, New Mexico 87501
Phone: (505)986-0269
Fax: (505)982-6698
JONATHAN
SMITH
DEBRA GARDNER
PUBLIC
JUSTICE CENTER
500
East Lexington St.
Baltimore,
MD 20212
Phone:
(410)625-9409
Fax:
(410)625-9423
Attorneys for Plaintiffs BETTY DUKES, PATRICIA SURGESON, SANDRA STEVENSON, STEPHANIE ODLE, KIMBERLY MILLER AND MICKI EARWOOD
UNITED STATES DISTRICT COURT
NORTHERN DISTRICT OF
CALIFORNIA
|
BETTY
DUKES, PATRICIA SURGESON, SANDRA
STEVENSON, STEPHANIE ODLE, KIMBERLY MILLER and MICKI EARWOOD on behalf of
themselves and all others similarly situated, Plaintiffs,
v. WAL-MART
STORES, INC. Defendant _______________________________________ |
) ) ) ) ) ) ) ) ) ) ) ) ) ) |
FIRST AMENDED COMPLAINT [CLASS
ACTION] DEMAND
FOR JURY TRIAL |
1. Wal-Mart is the largest retailer in the world and the largest private employer in the United States. Through its Wal-Mart and Sam’s Club divisions, it is the industry leader not only in size, but also in its failure to advance its female employees. There are two workforces at Wal-Mart. By far the largest workforce is female, which comprises over 72% of the hourly sales employees, yet only one-third of management positions. This workforce is predominantly assigned to the lowest paying positions with the least chance of advancement. The other workforce is male. This workforce is the reverse image of the female workforce—it comprises less than 28% of the hourly sales workers, yet holds two-thirds of all store management positions and over 90% of the top Store Manager positions. This disparate distribution of the genders is the result of purposeful discrimination and of practices that serve no reasonable business purpose yet have a disproportionate impact on women.
2.
This
class action is accordingly brought by present and former Wal-Mart employees on
behalf of themselves and all other similarly situated women who have been
subjected to Wal-Mart’s continuing policies and practices of gender
discrimination. Plaintiffs, and the class
that they represent, charge that Wal-Mart discriminates against its female
employees by advancing male employees more quickly than female employees, by
denying female employees equal job assignments, promotions, training and
compensation, and by retaliating against those who oppose its unlawful
practices.
3.
This
action seeks an end to Wal-Mart’s discriminatory practices, make whole relief
for the class, and punitive damages.
5.
Venue is proper in this
district pursuant to 42 U.S.C. § 2000e5(f) and 28 U.S.C. § 1391(b) &
(c). Lead plaintiff’s claims arose in
the Northern District of California. Members of the plaintiffs’ class reside
throughout the United States, including the Northern District of California.
Many of the acts complained of herein occurred in this District and gave rise
to the claims alleged. Wal-Mart operates
over 140 stores and Sam’s Clubs in California where it employs more than 40,000
workers. It operates at least 18 stores
in the Northern District of California.
PARTIES
6.
Plaintiff, Betty Dukes,
is an African American woman and a resident of Contra Costa County,
California. She is currently employed
by Wal-Mart Stores, Inc.
7.
Plaintiff, Patricia
Surgeson, is a woman and a resident of Solano County, California. She was employed by Wal-Mart Stores, Inc.
from August 1997 to March 2001.
Plaintiffs are informed and believe she is eligible for rehire.
8.
Plaintiff, Sandra
Stevenson, is a woman and a resident of Lake County, Illinois. She was employed
by Wal-Mart Stores, Inc. from November 1996 to June 2000.
9.
Plaintiff, Stephanie
Odle, is a woman and a resident of Norman, Oklahoma. She was employed by
Wal-Mart Stores, Inc. from November 1991 to October 1999.
10. Plaintiff, Kimberly Miller, is a woman and a resident
of Marion County, Florida. She was employed by Wal-Mart Stores, Inc. from
November 1991 to February 2000.
11. Plaintiff Micki Earwood is a woman and a resident of
Springfield, Ohio. She was employed by
Wal-Mart Stores, Inc. from 1989 until September 28, 2000.
12. Defendant Wal-Mart Stores Inc. is a Delaware
corporation with stores throughout California.
Its corporate headquarters are located in Arkansas. Wal-Mart Stores, Inc. operates retail stores
doing business as Wal-Mart, Wal-Mart Supercenters and Sam’s Club Stores.
CLASS
ALLEGATIONS
13. Plaintiffs bring this action pursuant to Rule 23 of
the Federal Rules of Civil Procedure on behalf of a class of all past, present
and future female employees of Wal-Mart’s retail stores (including Wal-Mart
discount, supercenter and neighborhood markets and Sam’s Club stores,
hereinafter collectively referred to as “Wal-Mart”) in the United States.
Plaintiffs are members of the class they seek to represent.
14. The members of the class are sufficiently numerous
that joinder of all members is impracticable. Plaintiffs are informed and
believe that the class exceeds 700,000 present and former female employees of
Wal-Mart.
15. There are questions of law and fact common to the
class, and these questions predominate over individual questions. Such questions include, without limitation,
whether defendant’s common operating practices and procedures discriminate
against its female employees; whether defendant’s policies have an adverse
impact upon the class and, if so, whether said impact can be justified by
business necessity; whether defendant has a policy and practice of retaliating
against class-members who object to or oppose unlawful employment practices;
and whether injunctive and other equitable remedies and punitive damage relief
for the class is warranted.
16. The claims alleged by the plaintiffs are typical of
the claims of the class.
17. The named plaintiffs will fairly and adequately
represent and protect the interests of the class.
18. This action is properly maintainable under both Fed. R. Civ. Proc. Rule 23(b)(2) and (3)
because defendant has acted or refused to act on grounds generally applicable
to the class, thereby making appropriate final injunctive relief or
corresponding declarative relief with respect to the class as a whole; and
because questions of law and fact common to the class predominate over any
questions affecting only individual members, and a class action is superior to
other available methods for the fair and efficient adjudication of this case.
This action is also properly maintainable under Rule 23(c)(4)(A) for all class
issues alleged herein.
WAL-MART’S
OPERATION AND ITS
GENERAL
PRACTICE OF DISCRIMINATION
19. Wal-Mart is the largest private employer in the United
States and the world’s largest retailer. Through its Wal-Mart and Sam’s Club
divisions, it operates over 3000 stores across the country, encompassing every
state. There are so many Wal-Mart
locations in the United States that, according to Wal-Mart, the average store
is within 30 miles of the next Wal-Mart store.
In the United States, Wal-Mart employs nearly one million “associates,”
Wal-Mart’s term for its hourly employees.
In its last fiscal year, it had sales exceeding $191 billion. It claims
that it has 100 million customers each week.
20. Wal-Mart employs uniform employment and personnel
policies throughout the United States.
All of its stores are linked by state-of-the-art electronic and video
communications, through which all stores regularly report payroll, labor and
other employment data. Regardless of
division, there are uniform policies for employees, uniform “orientation”
procedures, uniform salary, assignment, pay, training, and promotion policies. All stores are regularly audited for
compliance with these uniform, company-wide policies and procedures.
21. The vast majority of Wal-Mart store employees are
hourly paid sales associates, who report to department heads. Each store has a number of assistant
managers who have different functional responsibilities, one or more
“co-managers” and a store manager.
District and regional managers supervise the stores.
22. Few objective requirements or qualifications for
specific store assignments, promotions, or raises exist. Salaries are supposed to conform to general
company guidelines, but store management has substantial discretion in setting
salary levels within salary ranges for each employee. Salaries are also adjusted based on performance reviews, which are
largely based on subjective judgments of performance. Plaintiffs are informed and believe that Wal-Mart policy
prohibits employees from exchanging information about their salary levels.
23. The hourly sales workforce at Wal-Mart is
predominantly female, representing over 72% of all hourly employees. Yet, male and female employees are not
evenly distributed among the departments in the store. In some departments and positions, such as
furniture, garden, electronics, hardware, sporting goods, guns, produce, and
stocking, males are disproportionately assigned. In other departments, such as front-end cashier, customer
service, health and beauty aids, cosmetics, house wares, stationary, toys,
layaway, fabrics and clothes, women are disproportionately assigned. Plaintiffs are informed and believe that the
male-dominated departments and jobs are better paid and offer greater
opportunities for advancement than the female-dominated positions and
departments.
24. Male employees are more likely than female employees
to obtain “cross-training” in other departments or to receive training and
support to enter into departments that would aid their advancement.
25. Plaintiffs are informed and believe that female
employees are paid less than male employees who perform substantially similar
work, with similar or lesser skills and experience. Plaintiffs are further informed and believe that segregated
assignment patterns exacerbate such unequal pay, because men are more likely to
be assigned to departments that pay better than departments to which women are
assigned.
26. Although women comprise the substantial majority of
all hourly employees, the source from which most managers are drawn, their
representation in management is the polar opposite. Women hold only about one-third of the positions that Wal-Mart
identifies as management. However, even
this figure overstates the proportion of female managers in true management
positions. Thus the “one third” of management positions held by women includes
traditionally “female” positions, such as assistant managers whose primary
responsibility is supervising cashiers, and the lowest level of managers. Plaintiffs are informed and believe that
women comprise less than 10% of all Store Managers and approximately 4% of all
District Managers. There are few, if
any female Regional Managers. There is only one woman among the 20 executive
officers of the company. Plaintiffs are
informed and believe that even when women are promoted, on average they are
advanced later, and then more slowly, than similarly situated male employees.
27. The workforce profile of Wal-Mart does not reflect the
industry or the profile of its largest competitors. In fact, although it is the largest discount retailer in the
country, it lags far behind its competitors in the promotion of women. Thus, while Wal-Mart’s store management is
only about one-third female, among its 20 top competitors women comprise over
56% of management, even though the proportion of hourly workers that are female
at these companies is comparable to Wal-Mart. These differences are
consistently found around the country.
Moreover, these differences are longstanding. In fact, female representation among managers at Wal-Mart is at a
substantially lower level today than the level of representation among Wal-Mart’s
competitors in 1975.
28. This pattern of unequal assignments, pay, training,
and advancement opportunities is not the result of random or non-discriminatory
factors. Rather, it is the result of an
on-going and continuous pattern and practice of intentional sex discrimination
in assignments, pay, training and promotions, and reliance on policies and
practices that have an adverse impact on female employees that cannot be
justified by business necessity, and for which alternative policies and practices
with less discriminatory impact could be utilized that equally serve any
asserted justification. Plaintiffs are
informed and believe that such policies and practices include, without
limitation:
a.
Failure to consistently post job and
promotional openings to ensure that all employees have notice of and an
opportunity to seek advancement or more desirable assignments and training.
b.
Reliance upon
unweighted, arbitrary and subjective criteria utilized by a nearly all male
managerial workforce in making assignments, training, pay, performance review
and promotional decisions. Even where
Wal-Mart policy states objective requirements, these requirements are often
applied in an inconsistent manner and ignored at the discretion of management.
c.
Reliance on gender stereotypes
in making employment decisions such as assignments, promotions, pay and
training.
d.
Pre-selection and
“grooming” of male employees for advancement, favorable assignments and
training.
e.
Maintenance of largely
sex-segregated job categories and departments.
f.
Deterrence and
discouragement of female employees from seeking advancement, training, and
favorable assignments and pay.
g.
Paying female employees
lower compensation than similarly situated men.
h.
Assigning women to lower
paying positions, and positions with lesser advancement potential than those
given to men, and advancing women more slowly than similarly situated male
employees.
i.
Providing less training
and support to female employees and managers than that given to male employees
and managers.
j.
Harassing female
employees interested in advancement and subjecting them to a hostile work
environment.
k.
Requiring, as a
condition of promotion to management jobs, that employees be willing to
relocate, often to significantly distant stores, and applying this policy to
require frequent and substantial relocations of its managers without any
reasonable business justification.
Plaintiffs are further informed and believe that the relocation policy
is applied disparately between male and female employees, to the disadvantage
of female employees.
l.
Retaliating against
female employees who have complained either internally or externally about
Wal-Mart’s treatment of its female employees. Wal-Mart maintains a
company-wide, toll free telephone number, which it encourages employees to use
if they have a problem or complaint in their store or with store
management. Plaintiffs are informed and
believe that Wal-Mart retaliates against women who use this number to report
discrimination, sexual harassment or other unfair working conditions.
ALLEGATIONS
OF NAMED PLAINTIFFS
Betty Dukes
29. Betty Dukes is an African American woman currently
employed in Wal-Mart store #1615, located in Pittsburg, California. She was hired as a part-time front-end
cashier at the Pittsburg store in May
1994. Within one year after her
hire date, Ms. Dukes received an excellent 90-day review, a promotion to
full-time status and a merit pay raise.
She was promoted to Customer Service Manager in June 1997, which also
included an increase in salary.
30. In September 1997, Ms. Dukes began to experience harsh
and discriminatory treatment from head Customer Service Manager Leilani
(Lonnie) Barrett and male Store Manager Ken Cagle. In November 1997, she complained to male District Manager Chuck
Salby about the discriminatory treatment.
31. After she complained, Ms. Dukes experienced
retaliation from Wal-Mart store management, beginning with a disciplinary
write-up on February 13, 1998, for returning late from her breaks, even though
male and/or Caucasian employees returned late from their breaks or failed to
clock out for breaks and were not disciplined.
Ms. Dukes was also written up on March 31, 1998, for having a front-end
cashier cover her lunch break, even though she had used this procedure many
times before without incident and Caucasian employees used this procedure
without being reprimanded. Ms. Dukes
complained to male District Manager Jay King but he simply referred her back to
the store manager.
32. On June 29, 1999, Ms. Dukes called in sick. Store Manager Cagle reacted in a highly
negative and unprofessional way towards her request, even though she was
entitled to use sick leave. Ms. Dukes called the district management office
about Cagle and, ultimately, she spoke with the male Loss Prevention District
Manager Charles Chibante. Only after
she threatened to make a complaint to the Wal-Mart home office in Arkansas did
she receive a reluctant apology from Store Manager Cagle. However, Cagle’s apology only served to
escalate the retaliation.
33. In July of 1999, Ms. Dukes expressed interest in
becoming a department manager by requesting of Ken Cagle that she receive
training for that position, but she was never given the opportunity to be
trained. Rather, shortly thereafter on
August 14, 1999, Plaintiff was demoted from Customer Service Manager to cashier
and falsely accused of violating company policy while performing a transaction
that had been performed many times by Plaintiff and other employees without
incident. The demotion was Wal-Mart’s
retaliation for Plaintiff’s numerous complaints of discrimination.
34. On August 18, 1999, Ms. Dukes traveled to the Wal-Mart
District Office in Livermore and made a complaint to male Wal-Mart District
Manager John Scatlin about her demotion and her concerns about employment discrimination
at the Pittsburg Wal-Mart store.
Wal-Mart took no steps to address Dukes’ concerns.
35. As a result of the demotion, Plaintiff became
ineligible for several promotions to positions that she was qualified to
perform from August 1999 to August 2000, the year following the demotion. For example, a support manager position was
filled in July or August 2000 by Rosa Trevino (Hispanic female). Between July and September 2000, the
position of Domestics Department Manager was open and filled by Joseph Topasna
(Filipino male). As a result of the
demotion, Ms. Dukes’ hours and hourly wage were reduced.
36. After August 14, 2000, when Ms. Dukes once again
became eligible for promotion, at least four department manager and/or support
manager positions at the Pittsburg store were filled by men. None of these
positions was posted. Between October
and December 2000, Richard Morales (Hispanic male) was promoted from night
receiving stocker to night support manager. In November 2000, Joseph Topasna
(Filipino male) was promoted to support manager. Between October and December
2000 Robert (Aaron) Mendez (Hispanic male) was promoted to support manager. In
December 2000 or January 2001, Will Martines (Caucasian male) filled the
position of Department Manager for Tire Lube Express (TLE).
37. After the demotion, Ms. Dukes was discouraged from
seeking other positions because of the way she and other women had been treated
by Wal-Mart. Dukes did not apply for
three department manager positions open after August 14, 2000 (Hardware, Over
The Counter Pharmacy and Stationery) because she was discouraged after the
discriminatory treatment she and other women received from Wal-Mart managers.
38. Furthermore, Ms. Dukes’ knowledge of Wal-Mart’s
discriminatory practices against other women at the Pittsburg store also
discouraged her from seeking a promotion.
In June of 2000, Brooke Terrell (African American female) was demoted
from department manager to a sales floor position, although she continued to fulfill
the responsibilities of a department manager until a replacement was
found. The department manager position
vacated by Terrell was filled by Kevin Sims (African American male). In 2000, Trina Wallace (African American
female) was demoted from a department manager position to a sales floor
position and later terminated. The
department manager position vacated by Wallace was ultimately filled by Kendall
Dimery (African American male). In
1999, Darla Harper (Caucasian woman) was denied a department manager job in
which she had expressed an interest.
Without posting this position, Wal-Mart selected Spencer Ostrom
(Caucasian male) to fill this position.
39. On or about June 1, 2000, Dukes filed a charge of
discrimination with the California Department of Fair Employment & Housing
(DFEH), a copy of which is attached hereto as Exhibit 1 and incorporated by
reference. On June 15, 2000, she received a right to sue letter, and commenced
this action in a timely manner.
40. On or about May 2, 2001, Dukes filed a charge of
discrimination with the United States Equal Opportunity Commission (EEOC), a
copy of which is attached as Exhibit 2 and incorporated by reference. She
received a right to sue letter on or about May 22, 2001 and commenced this
action in a timely manner.
Stephanie Odle
41. Stephanie Odle was hired by Wal-Mart on November 21,
1991, as an hourly associate to work at the Sam’s Club in Lubbock, Texas. She was successively transferred to Sam’s
Clubs in Dallas, Texas; Yuba City, California; and Vacaville, California.
42. On September 3, 1994, while employed at the Vacaville,
California, Sam’s Club, Ms. Odle was promoted to Assistant Manager and was
assigned to the Sam’s Club in Roseville, California, as a Manager-in-Training.
Ms. Odle was then assigned to the Sam’s Club in Sacramento, California, where she
worked as an Assistant Manager. Ms.
Odle was subsequently transferred in succession to the Sam’s Clubs in
Riverside, California; Las Vegas, Nevada; and back to Sacramento, California.
43. In October 1998, Ms. Odle was transferred to the Sam’s
Club in Sherman, Texas. While at this
Sam’s Club, she was led to believe by the Regional Director of Operations that
she would be promoted to the position of Co-Manager of the Sam’s Club store in
Tulsa, Oklahoma.
44. On May 14, 1999, to insure that Ms. Odle was not promoted
to the Co- Manager position at the Tulsa, Oklahoma, Sam’s Club, she was
discriminated against by management by being wrongfully suspended for five days
concerning a legitimate refund she had made to a customer. On or about May 19,
1999, Ms. Odle was informed by management that she would not be promoted to the
position of Co-Manager of the Tulsa, Oklahoma, Sam’s Club, and that said
position was being given to a male manager from Florida.
45. On May 20, 1999, Ms. Odle was given the most severe
form of discipline at Sam’s Club short of termination, even though management
knew that she did not do anything to warrant such discipline, and management
never disciplined male employees in this fashion.
46. Also on May 20, 1999, the Store’s male managers
wrongfully denied Ms. Odle access to the Store or to the Store’s employees and
ordered her against her will to transfer from the Sam’s Club in Sherman, Texas,
to the Sam’s Club in Lubbock, Texas.
47. On or about October 6, 1999, Ms. Odle complained to
management that she was being denied an opportunity to take a skills assessment
test critical for future promotion that was being administered to three male
managers.
48. On October 16, 1999, Ms. Odle was training three
hourly Sam’s Club employees with respect to a new store procedure. During the training, a $13.74 accounting
adjustment occurred. Ms. Odle notified
accounting and the acting store manager of the adjustment, and neither
expressed any concern. Two days later,
even though management knew that the cash register discrepancy was a harmless
training adjustment causing no loss to the company, management, in order to
make available a managerial position for a male manager from Arizona,
wrongfully suspended Ms. Odle and placed her on administrative leave.
49. On October 19, 1999, Ms. Odle was wrongfully
terminated by the General Manager of the store, and by the Regional Director of
Operations for Sam’s Club.
50. On October 22, 1999, Ms. Odle’s attorney filed a
charge of discrimination against Sam’s Club with the El Paso Area Office of the
United States Equal Employment Opportunity Commission and tele-faxed a copy of
this Charge of Discrimination to Sam’s Club headquarters in Bentonville,
Arkansas, regarding the gender discrimination perpetrated against her by Sam’s
Club. A copy of this charge is attached hereto as Exhibit 3 and incorporated by
reference. Despite being briefly reinstated pending further “investigation,” in
retaliation for filing a Charge of Discrimination with the EEOC Ms. Odle was
again wrongfully discharged on October 29, 1999, and was replaced by the male
manager who was transferred to the Lubbock, Texas store from a Sam’s Club in
Arizona.
51. Ms. Odle
filed amended EEOC charges on January 4, 2000,
and April 4, 2000, copies of which are attached hereto as Exhibits 4 and
5 and incorporated by reference. On or
about May 31, 2001, the EEOC issued a notice of right to sue on these charges,
and this action was timely commenced thereafter.
Sandra Stevenson
52. Sandra Stevenson began working at the Gurnee, Illinois
Sam’s Club in November, 1996 as a cashier.
She later transferred to the night shift as a receiver, and then as a
stocker. In December 1997, she was
promoted to night supervisor. Ms.
Stevenson understood that she had a better chance of being promoted to area
manager if she worked as a team leader during the day shift. Accordingly, on numerous occasions
throughout her employment, Ms. Stevenson informed her supervisors and managers
that she wished to work as a supervisor during the day shift and that she
wished to be promoted to a manager. In
approximately 1999, Wal-Mart promoted Randy Walker, a male employee that Ms.
Stevenson had supervised, to a team leader position during the day shift. Despite their knowledge that Ms. Stevenson
was interested in being promoted, at no time did Wal-Mart inform Ms. Stevenson
about this opening or give her the opportunity to apply for this team leader
position.
53. In January 2000, after Ms. Stevenson threatened to
quit her job, Wal-Mart made her a team leader of the produce department during
the day shift. Todd Christian, the
store General Manager informed her that this position would lead to her being
promoted to Area Manager in Produce, which was an open position. Thereafter, Ms. Stevenson made numerous
requests to various supervisors and managers to promote her to Area Manager of
Produce. Each time she asked one of
her supervisors about the promotion, she was informed that it was up to someone
else to decide whether or not to promote her.
54. Throughout her employment, Ms. Stevenson worked
extremely hard in an effort to be promoted to a manager. She often worked without pay to make up for
the lack of support from management and lack of training that she received as a
night supervisor and as a team leader.
As a team leader in produce, she performed the work and had the
responsibilities of an area manager, which was a vacant position, but was never
compensated as a manager, given the proper training, or given the title of
manager.
55. Despite her numerous requests and her hard work, Ms.
Stevenson was never promoted to Area Manager of Produce or any other area
management position. Wal-Mart also
failed to offer her any training to become a manager, nor offer her any
opportunity to apply for a management position.
56. Moreover, Wal-Mart also discriminated against Ms.
Stevenson on the basis of her sex, by denying her pay equal to that of a male
employee, Kelly Walker, who held a similar position as Ms. Stevenson. Defendant also groomed Walker for management
and placed him in the Manager-in-Training program. Subsequently, in or about 1999, Wal-Mart promoted Kelly Walker to
area manager.
57. During the time that Stevenson was an employee,
Wal-Mart promoted an atmosphere of a “Boy’s Club” where men were treated better
than female employees. Chester Roberts,
a co-general manager at the Sam’s Club in Gurnee, made derogatory comments
about women including stating that women are not competent to be managers and
are unable to drive forklifts as well as men.
Defendant also did not post available manager positions or otherwise
make these opportunities known to the male and female employees on an equal
basis.
58. After being denied training to become a manager and
promotion to an area manager position, and having been subjected to unequal
treatment from management, Ms. Stevenson resigned in June 2000.
59. On or about
March 15, 2001, Stevenson filed a charge of discrimination with the EEOC, a
copy of which is attached hereto as Exhibit 6 and incorporated by reference. On
or about May 15, 2001, the EEOC issued a right to sue notice on this
charge. This action was timely
commenced thereafter.
Patricia Surgeson
60. Patricia Surgeson was hired by Wal-Mart in Vacaville,
California in August 1997 as a sales associate. She was assigned to the Tire and Lube Express department and,
within two weeks of her hire, was subjected to sexually harassing remarks and
touching by a co-worker. After
reporting the harassment, she was transferred to the health and beauty aids
department. She repeatedly applied to
transfer to other positions but was denied.
61. In November 1998, Surgeson was assigned to the
Lay-Away Department. In approximately
May 1999, she was made the Lay-Away Department manager. Because she was assuming additional
responsibilities, her Store Manager promised her a raise. Despite repeated requests, Surgeson was
never given the promised raise.
62. In late 1999, the Store Manager decided that the
Lay-Away Department no longer needed a manager. Ms. Surgeson’s department manager title was taken away but she
was expected to continue performing manager responsibilities. When she left the department, a male
employee who was given the position and title of Lay-Away Department Manager
replaced her. He was paid more than Ms.
Surgeson had been paid for working in the same position with the same
responsibilities.
63. In June or July 2000, Ms. Surgeson was moved to a
position in the Cash Office. Although
she assumed greater responsibilities, she again did not receive a raise. She was expected to work overtime without
lunches or breaks, locked in the cash office.
In her position, she became aware that many male employees were being
paid more than she was, although they had worked at Wal-Mart for less time and
had less responsibility.
64. In January 2001, she requested a merit increase. Her request was ignored for two months.
65. Ms. Surgeson was interested in attending the assistant
manager training program and in being promoted to assistant manager. She asked one of her managers for
information about how to qualify for the program, as she had not seen any
information posted about such opportunities.
The manager provided only a vague response.
66. As a result of the discriminatory pay and working
conditions, Ms. Surgeson resigned in March 2001.
67. On or about
May 14, 2001, Surgeson filed a charge of discrimination with the EEOC, a copy
of which is attached hereto as Exhibit 7 and incorporated by reference. The
EEOC issued a notice of right to sue on May 31, 2001, and this action was
timely commenced thereafter.
Kimberly Miller
68. Plaintiff Kimberly Miller was employed by Defendant
Wal-Mart Stores, Inc. from November 1991 until February 2000 as an hourly
associate at a Sam’s Club located in Ocala, Florida, except for a brief period
in 1998 when she was assigned to Wal-Mart’s Ocoee, Florida store.
69. During her
tenure at Wal-Mart, Ms. Miller worked in a wide variety of areas of the store,
gaining valuable exposure to the full range of activities in which the store
was engaged.
70. Ms.Miller began her employment at Wal-Mart as a
cashier. Shortly after her employment
began, Wal-Mart was sufficiently impressed with Ms. Miller to assign her to the
Accounting Office where she was entrusted with responsibility for handling cash
and opening the jewelry department.
71. In April 1993, Ms. Miller was assigned to the
Membership Desk where she again handled cash and sensitive company documents
such as membership and sales reports. In April 1994, Ms. Miller became assigned
to the MPU Desk where her duties again included handling cash as well as
refunds and film. About one year later, in April 1995, Ms. Miller was assigned
to the Cigarette area where she again handled cash and responding to cigarette
orders. Later that year, Ms. Miller was assigned to the Information Desk where
she responded to member requests and inquiries and preparing reports for all
areas of the store.
72. Still later in 1995, Ms. Miller was assigned to the
Tire Mounting Area (“TMA”) where, except for several brief assignments to other
departments, she remained until she resigned in February 2000. In the TMA area, Ms. Miller filled work
orders, handled cash and responded to the full range of member inquiries.
73. . Throughout her tenure at Wal-Mart, Ms. Miller
received performance evaluations that were well above average. She also received many letters of
commendation submitted by customers who received outstanding service from Ms.
Miller.
74. Notwithstanding the breadth of Ms. Miller’s experience
and her distinguished performance, she failed to receive any promotions during
her nearly nine years of service at Wal-Mart.
75. For most of Ms. Miller’s tenure at Wal-Mart, the
company failed to publicize vacancies for supervisory and managerial
positions. In order to express her
interest in advancement to Team Leader and other supervisory positions,
therefore, Ms. Miller regularly informed her immediate supervisor as well as
the Assistant Manager with responsibility for her work area and the General
Manager of the store of her interest in, and ample qualifications for,
supervisory positions.
76. Ms. Miller was never granted an interview, much less
selected, for several vacant supervisory positions for which she was
qualified. Instead, male employees were
selected who lacked the breadth of experience and distinguished performance
that Ms. Miller possessed.
77. Ms. Miller was compensated at levels lower than those
paid to men with comparable experience and records of performance.
78. Initially, the positions to which Ms. Miller was
assigned were in Departments or Areas in which the overwhelming majority of
employees were women. Those areas
included the Membership, Cashier, Refunds and Accounting Areas and
Departments. The employees in the Tire
Mounting Area to which Ms. Miller was assigned for the most part from 1995
until her departure in 2000 were all men except for her.
79. During her tenure in the Tire Mounting Area, Ms.Miller
was exposed to sexual taunts and statements disparaging of women, undermining
her authority in the workplace and subjecting her to a working environment
hostile to women. Ms. Miller was regularly called “Bitch” by her male supervisors, including her Assistant
Manager. In front of her co-workers,
Ms. Miller’s male Team Leader offered to make her pregnant when she was
encountering difficulties in conceiving a child. In 1999, Ms. Miller entered
the waiting area of the Tire Mounting Area and encountered her co-workers
watching a pornographic video during working hours. Ms. Miller’s co-workers
made other sexual comments about female customers and Ms. Miller on nearly a
daily basis.
80. Ms. Miller complained on more than a dozen occasions
to supervisors at all levels of the Wal-Mart hierarchy about the sexually
polluted working environment in which she worked and about the repeated denial
of promotions.
81. Ms. Miller complained to the male General Manager of
the store about sexual comments directed at her by her male Assistant
Manager. There was no promise that the
conditions would improve and no improvement occurred.
82. At one point, Ms. Miller even complained to the male
District Manager, who supervised the General Manager of her store, about the
sexual comments made in the workplace and about the denial of promotions. His response was to attribute her concerns
to a difference in personality styles and to offer Ms. Miller a story about
baseball.
83. On or about November 13, 2000, Miller filed a charge
of discrimination with the EEOC, a copy of which is attached hereto as exhibit
8 and incorporated by reference. On or about March 29, 2001, the EEOC issued a
notice of right to sue on this charge, and this action was timely commenced
thereafter.
Micki Earwood
84. Ms. Earwood was hired by Wal-Mart on January 12, 1989,
at the Urbana, Ohio, store as an unloader in the receiving department. In 1991, she became a sales clerk and later
in 1991 became a department supervisor.
In 1993, she transferred to the Wal-Mart store in Mentor, Ohio, where
she was a department supervisor. In
1994, she was transferred to the Bellefontaine, Ohio Wal-Mart store where she
was a department supervisor. In 1995,
she was transferred back to the Urbana, Ohio, Wal-Mart as a support supervisor
and, in August of 1999, was assigned the position of personnel manager/training
coordinator. All of Ms. Earwood’s
employment with Wal-Mart was as an hourly employee.
85. In 1998, Ms. Earwood applied for promotion to the
position of assistant manager but was told by Wal-Mart management that she
could not be the assistant manager unless she was willing to move to New York
State, which condition was not imposed on male applicants for the position of
assistant manager. At the time of her
application, Ms. Earwood was a single mother with a four-year-old daughter, and
it would have been impossible for her to afford to transfer to New York
State. Subsequent to management’s
constructive denial of her application for promotion to assistant manager in 1998,
through approximately July of 2000, Ms. Earwood became aware of other assistant
manager positions coming open, yet she was deterred from applying for them
because she knew that management would require her to transfer and because she
knew that Mr. Jim Phelps, the Urbana, Ohio, Wal-Mart Store Manager, had blocked
the promotion of other women to assistant manager throughout this period.
86. While performing her job as personnel manager at the
Urbana Wal-Mart, Ms. Earwood had access to the promotion and pay records of the
store. While reviewing these records during the normal course of her regular
job duties, it became apparent to her that the male employees were given many
more opportunities for promotion and better pay than the female employees. On one occasion, Mr. Phelps told Ms. Earwood
that no one could be promoted to support manager, which required evening and
weekend work, if “they had kids”, which essentially eliminated working mothers
from consideration for the position.
87. When hiring and authorizing increases in pay for
employees of the Urbana Wal-Mart, Wal-Mart authorized more pay for male
employees than for female employees hired for the same or similar positions.
88. In approximately September of 2000, Ms. Miller
complained to Mr. Fetrow, Wal-Mart’s District Manager and Mr. Phelps’
supervisor, about, among other things, the disparate treatment of women in the
Urbana Wal-Mart store.
89. Within two weeks of Ms. Earwood’s complaint to Mr.
Fetrow about the disparate treatment of women, Ms. Earwood was suspended for
allegedly having a tape recorder in her office and taping private conversations
with Mr. Fetrow and Mr. Phelps, which allegations were untrue and fabricated by
management as a pretext for retaliating against Ms. Earwood for complaining to
Mr. Fetrow about the disparate treatment of women.
90. On September 28, 2000, Ms. Earwood was wrongfully
terminated from her employment at Wal-Mart because Ms. Earwood was a female and
because she had made complaints to management about gender discrimination in
the workplace. No similarly situated
male employees were ever mistreated by Wal-Mart management in a like manner.
91. After Ms. Earwood was terminated, she received a
threatening letter, dated October 24, 2000, from the senior corporate counsel
of Wal-Mart, making false and slanderous allegations against Ms. Earwood,
telling her that she could no longer shop at Wal-Mart and threatening her with
legal action, in direct retaliation for Ms. Earwood’s protected activity and
because she is female.
92. On or about May 17, 2001, Ms. Earwood filed a charge
of discrimination with the EEOC, a copy of which is attached hereto as Exhibit
9 and incorporated by reference. Ms.
Earwood has requested a right to sue notice on these charges.
FIRST CLAIM
FOR RELIEF
Violation
of Title VII
93. Plaintiffs incorporate Paragraphs 1 through 92.
94. This claim is brought on behalf of all Plaintiffs and
the class they represent.
95. The foregoing conduct violates Title VII of the Civil
Rights Act of 1964, 42 U.S.C. §§ 2000(e), et. seq.
96. Wal-Mart has maintained a system for making decisions
about promotions, assignments, transfers and compensation which is excessively
subjective and which has had a disparate impact on female employees, and which
is not justified by business necessity, or, if it could be so justified, less
discriminatory alternatives exist that could equally serve said necessity.
97. Wal-Mart has maintained a ‘willingness to relocate’
prerequisite for promotion to management which has had a disparate impact on
plaintiffs and the class they represent, and which is not justified by business
necessity, or, if it could be so justified, less discriminatory alternatives
exist which could equally serve said necessity.
98. Wal-Mart has intentionally discriminated against the
class and maintained a system for making decisions about promotions, transfers,
assignments and compensation that is excessively subjective and through which
Wal-Mart discriminates against female employees by denying them the same
opportunities for job assignments, upward mobility and compensation afforded to
similarly situated male employees.
99. The
defendant’s discriminatory practices described above have denied female
employees promotional opportunities, transfers, assignments and compensation to
which they are entitled, which has resulted in the loss of past and future
wages and other job benefits.
100.
Wal-Mart has
systematically retaliated against women who have complained about
discrimination and unfair treatment.
101.
Defendant’s retaliatory
practices have resulted in the loss of past and future wages and other job
benefits for class members.
102.
Plaintiffs request
relief as provided in the Prayer for Relief below.
SECOND CLAIM
FOR RELIEF
Violation of Title VII
103.
Paragraphs 1-92 are
incorporated by reference. This claim
is brought on behalf of the named plaintiffs individually for their non-class
claims.
104.
Defendant discriminated
against named plaintiffs on the basis of their gender by demoting, terminating,
and/or by retaliating against them and by subjecting them to a hostile work
environment.
105.
Defendant’s
discriminatory and retaliatory practices have resulted in the loss of past and
future wages and other job benefits, and have caused plaintiffs to suffer
humiliation, embarrassment and emotional distress.
106.
Plaintiffs request
relief as provided in the Prayer for Relief below.
THIRD CLAIM
FOR RELIEF
Violation of California Fair Employment and Housing
Act -Race Discrimination
107.
Plaintiffs incorporate
by reference Paragraphs 29 through 39.
108.
This claim for relief is
brought on behalf of Plaintiff Dukes only.
109.
Defendant discriminated
against plaintiff Dukes on the basis of her race, African American. The
foregoing conduct violates the California Fair Employment and Housing Act,
Government Code §§ 12940, et. seq.
110.
Defendant’s
discriminatory and retaliatory practices have resulted in the loss of past and
future wages and other job benefits, and have caused plaintiff to suffer
humiliation, embarrassment and emotional distress.
111.
Plaintiff Dukes requests
relief as provided in the Prayer for Relief below.
RELIEF
ALLEGATIONS
112.
Plaintiffs and the class
they represent have no plain, adequate or complete remedy at law to redress the
wrongs alleged herein, and the injunctive relief sought in this action is the
only means of securing complete and adequate relief. Plaintiffs and the class they represent are now suffering and
will continue to suffer irreparable injury from Defendant’s discriminatory acts
and omissions.
113.
The actions on the part
of Defendant have caused and continue to cause Plaintiffs and all class members
substantial losses in earnings, promotional opportunities and other employment
benefits, in an amount to be determined according to proof.
114.
Defendant acted or
failed to act as herein alleged with malice or reckless indifference to the
protected rights of Plaintiffs’ and class members. Plaintiffs and class members
are thus entitled to recover punitive damages in an amount to be determined
according to proof.
PRAYER FOR
RELIEF
WHEREFORE,
Plaintiffs and the class pray for relief as follows:
1)
Certification of the
case as a class action on behalf of the proposed Plaintiff class and
designation of Plaintiffs as representatives of the class and their counsel of
record as Class Counsel;
2)
All damages which
individual Plaintiffs and the class have sustained as a result of Defendant’s
conduct, including back pay, front pay, general and special damages for lost
compensation and job benefits that they would have received but for the
discriminatory practices of Defendant;
3)
For Plaintiffs’
individual, non-class claims, all damages they have sustained as a result of
defendant’s conduct, including back pay, front pay, general and specific
damages for lost compensation and job benefits they would have received but for
the discriminatory practices of defendant, damages for emotional distress, and
punitive damages, according to proof;
4)
Exemplary and punitive
damages in an amount commensurate with Defendant’s ability to pay and to deter
future conduct;
5)
A preliminary and
permanent injunction against Defendant and its directors, officers, owners,
agents, successors, employees and representatives, and any and all persons
acting in concert with them, from engaging in each of the unlawful practices,
policies, customs and usages set forth herein;
6)
A declaratory judgment
that the practices complained of in this first amended complaint are unlawful
and violate 42 U.S.C. § 2000(e), et. seq., Title VII of the Civil Rights
Act of 1964;
7)
An order restoring class
members to their rightful positions at Wal-Mart;
8)
An assignment of
Plaintiffs and the class to those jobs they would now be occupying but for
Defendant’s discriminatory practices;
9)
An adjustment of the
wage rates and benefits for Plaintiffs and the class to that level which
Plaintiffs and the class would be enjoying but for Defendant’s discriminatory
practices;
10) Costs
incurred, including reasonable attorneys’ fees, to the extent allowable by law;
11) Pre-Judgment
and Post-Judgment interest, as provided by law; and
12) Such other and
further legal and equitable relief as this Court deems necessary, just and
proper.
DATED: June 19, 2001 Respectfully submitted,
By:
THE IMPACT FUND
SHEILA THOMAS
DORIS NG
EQUAL RIGHTS ADVOCATES
STEVE STEMERMAN
ELIZABETH LAWRENCE
DAVIS, COWELL & BOWE
JOSEPH SELLERS
DEBORAH VAGINS
COHEN, MILSTEIN, HAUSFELD & TOLL
STEPHEN TINKLER
MERIT BENNETT
TINKLER & BENNETT
JONATHAN SMITH
DEBRA GARDNER
PUBLIC JUSTICE CENTER
Attorneys for Plaintiffs BETTY DUKES, PATRICIA SURGESON, SANDRA STEVENSON, STEPHANIE ODLE, KIMBERLY MILLER and MICKI EARWOOD
Plaintiffs hereby demand a jury trial as provided by Rule 38(a) of the Federal Rules of Civil Procedure.
Brad Seligman